Best Western Plus Coeur d'Alene Inn

Breakfast was excelllent - enough choices for anyone (including vegans). Bedding was very nice. Room was large. Bathroom large also. Ample parking. Nice staff, particularly in the breakfast area.

The only downside is being several miles outside of town, requiring a drive to get into town and looking for and paying for parking. All hotels seemed very expensive over the July 4 holiday week.

From the minute we walked in the door, we knew this was going to be a great stay!! At check-in we received a pet welcome bag containing a stuffed toy, treats, a poo bag and the pet policy! The cleaning team was near our room when we entered and they greeted us with kindness!! One team member even directed me to the pet area so we knew where it was located. The facility is not new, but it is caretaken by an AMAZING group of individuals!! The breakfast buffet was beautiful and met nearly every dietary requirement. The mindblowing part is that it is included in the nightly rate, and you can visit as many times as you like during their service hours!! At check-in out I commented on the amazing attention to detail that every team member displayed, and that they were genuinely happy to be there. Her response was "we're family. We like each other, we respect each other, and we all work toward the same goal". That is the secret to their continued success!!

The pet area is located across a very hot parking lot, so pets need to be carried.

The staff was very kind. Our room service breakfast server was very thoughtful and brought the extras you would want but forgot to ask for. I'm sorry I don't remember her name, but she was an older gal with long gray hair and glasses, All the staff we interacted with were very nice. The grounds of the hotel were beautiful and very well kept.

It would be nice to have a small ottoman to put your feet on, so your legs aren't dangling all the time. The bed mattresses are very hard.

Excellent buffet breakfast. Staff and service exellent. Love the exercise room! Did not use the great pool and spa but very impressive.

Old toilets, too short. Prices increased since we were last there but still worth it ??? TV needs Netflix and better menu that shows what time/channel to catch our favorite shows i.e Fox Cable News and the ShowTime movies! Overall, very pleasant stay (4 days w/ huge Std Poodle)

The breakfast was excellent, and we enjoyed the pool. Our room was fine, but expensive for just one queen bed. The staff is always great, no complaints. It’s a great location for us, and the rooms are very nice.

The towels in the bathroom are very thin. For a nice hotel, the towels are disgustingly thin. They could really upgrade their game and reputation with just slightly thicker and better towels.

Breakfast was amazing. Full hot and cold buffet every morning. Pool was clean and very nice. We had a courtyard room opening onto the pool and a pet friendly room.

Barely anything. Traffic's not great in this area of CdA but enough nice people that let you in.

The breakfast is one of the reasons we stayed there. This is our second stay and the convenience and selection in the breakfast buffet is good. Anyplace has a bed and a TV and is generally conducive to sleeping. Continental breakfast offered in other places is not a selling point. Comfortable room, heater works without too much noise. Overall a comfortable stay.

Great friendly attentive staff that really seemed to enjoy their jobs. Nice clean rooms, conveniently located near restaurants, stores and the freeway ( without the noise). One of the better breakfasts we’ve had at hotel in a long time.

Nothing

Good location with many choices of shopping and restaurants nearby. The best part was that the hotel has its own bar, which was VERY convenient. :) Rooms were very clean and all staff were smiling and very friendly and helpful. Also, the breakfast was really good with a lot of choices (eggs, biscuits and gravy, oatmeal, bacon, sausage, fruit, etc.), although it was so busy much of it was gone quickly before they could replenish it fast enough.

They definitely need a new toaster in the breakfast buffet. Other than that, I can't think of any complaints.

excellent room accommodations, parking was great, the lounge and resteraunt was excellent, great food, staff was excellent, morning breakfast was the best we've seen and had.

shampoo and conditioner could be improved either 2 of each or larger, they were difficult for two to use, and complimentary water in the frig would be appreciated