Hampton Inn and Suites Coeur d'Alene

Pool and breakfast

Booking.com screwed up my reservations. I have a reservation for 6-29-23 thru 6-30-23 checking out on 7-1-23. Hampton Inn said the rservation was for 6-28-23 thru 6-29-23 checking outt 6-30-23. They canceled my reservation because I wasn't there on the 28th, they stated they had no rooms like we had a reservation for. They offered no alternative. I had to take a handicapped room with a fold out bed, which my 50 year old daughter had to sleep in for 2 nights. This was totally unacceptable to me. I feel you should reimburse me for my trouble of being inconviencied.

The staff, particularly Anaka, was very accommodating as it was my birthday, and our booking via Vrbo fell through. She was kind, helpful, and resourceful. Literally, without her, I believe our trip to Coeur d'Alene would have been DONE! It was one thing after another on a long and no very "happy" day, and when she greeted us, it ALL changed. Thank you, Anaka, and thank you, Hampton Inn! P.s. the kids very much enjoyed 24 hr pool!!

That there weren't more available rooms.

The breakfast was delicious and plentiful. One of the best we've enjoyed lodging in a hotel. We were pleasantly surprised how quiet our room was as the hotel was full with guests (a dance competition in town-many young people). We also enjoyed the use of the hot tub. No other guests were in the pool area, so the four of us spent a nice leisurely/relaxing time visiting.

The cost was more than we should have paid, but we were celebrating with family so indulged this time. We reserved two rooms for our stay. Upon arrival, one was ready and the other room would be available an hour after the check in time. We also thought since we reserved the two rooms together they would be relatively close in proximity, but one was on the 4th floor, the other on the first floor. Minor inconveniences, but for the price...

The Hampton Inn in Coeur d'Alene is a beautiful location. Inside you will feel like you’re staying at a higher end resort. The value for our room (King Suite) was amazing. We did book through a 3rd party vendor. The double sided fire place with enormous mantle is truly awe inspiring. Our room was immaculately clean. The front desk staff person was friendly and enjoyable to speak with. Close to restaurants we were able to walk across the street and gave dinner at Red Robin. The breakfast was good. Plenty of seating and the chairs and options to sit were outstanding.

We booked a disabled suite due to some difficulties with mobility. The shower head did not have a lift-away wand which makes showering for those with disabilities complicated. Honestly, I don’t understand why these wand type shower heads aren’t standard in the hospitality industry. Finally, I have to eat gluten free which for me isn’t a life style choice but a medical fact. Few options were available such as separate bread for gluten free toast with dedicated gluten free toaster. My companies offer gluten-free muffins etc.

Great staff and clean rooms. Good facilities.

People using the free breakfast areas for the days I stayed were sick and coughing on the food. kids using their fingers picking out bread, or taking cereal by hand. Hotel staff member cleaning up after people had to have seen this situation, but nothing done. It certainly a difficult situation for the Hotel I am sure.

Nice big swimming pool and big windows with views of the tree topped hills. Very nicely appointed exercise room. Great location- just a short stroll to the river and boardwalk. Very pretty area.

We found getting online confusing as we got the Hampden Inn general site which wanted us to download their app first and set up an account.

The staff were very friendly, and accommodating. Our room was very clean and comfortable. The bed and pillows were beyond comfortable, so sleeping at night was not a problem. We enjoyed our stay and not only would we stay again, but definitely recommend The Hampton Inn and Suites to family and friends Thank you for a lovely experience!

We were splitting our time between CdA and Hayden Lake and this property was ideally situated for that. I was also very happy to find that the Centennial Trail was right there and made a for lovely walk along the water. It was rather far for walking into town or the marina but on bikes it was perfect.

Traveling with 2 kids it is always tricky to find a good setup in a single hotel room. This is not even specific to this hotel but why is the only option 2 queen beds which is hard for my husband and I for a week, or a king bed and pull-out which is hard for my kids for a week. Why cant there be 2 king beds in a room?!

They had a 24 hour gym and pool access! The gym is small but I thought that was very convenient for anyone staying. The room had many amenities including a refrigerator and a microwave. It had DIRECTV and and a great working heater and air conditioner, some of the rooms also featured balconies with outside furniture. They do serve breakfast and it was good but with Covid restrictions it was a little bit of limited choice but I would really love to see what it could have been without Covid restrictions. Because Covid restrictions though, they did disinfect every room and sealed the doors to let you know that it was disinfected.

Their beds are cheap in horrible for anyone with a bad back, and I’ve never known a hotel to ever have a good pillows but bring your own pillow. On the fourth floor several lights were flickering and burnt out and it looked like a scary movie, Giving an eerie feeling to the start of my night there. Parking honestly I do not feel like they had of enough parking for everyone to stay if their hotel is full, unless the people staying there had several cars or maybe they were just using the parking lot because there’s no car check in required be careful of that you might want to walk to wherever you’re going to go.

Did not have breakfast but the inn was very nice inside and out. Was so happy to see the complimentary bottles of shampoo, conditioner and body gel on the shower wall! Nice view of the surrounding mountains. This was a nicer Hampton Inn than we have stayed in in CA.