Tru By Hilton Auburn, In

The way everything was set up and looked nice

The fact you have to ask to get your room cleaned before the 5th day and they only start you out with 3 towels,most people do not like to ask the front desk for more towels and stuff just because they don't want to look needy ,since we have a baby in dippers I ended up having to take the trash out the room so it would not sink, I just think when you have a long stay your room should be cleaned at least every other day unless you put up the Do not disturb sign on the door, other then that I love the place I would be a perfect place if it was like cleaned like normal pre- covid,thank you

Room has all you need for 1 overnight stay. Bed was comfortable. We liked the bathroom wall soap dispensers. Plenty of plugs for electronics. Lots of parking for long bed truck with bikes on back rack. Breakfast had good offerings.

Trash can at the outside door was full with trash on the ground when we arrived. Made us wonder. We entered with no one at the check in counter. Wondering again. Didn't realize check in person was sitting at a far table, opposite wall using a phone. Stood there a bit waiting for someone. Person came to counter. She was not personable but tended to our reservation.

A new "trendy" hotel, our room was very nicely appointed and clean, large screen TV, very comfortable bed, excellent breakfast. They were very helpful at the service desk. In many ways an impressive place!

The sound insulation for the door and walls of our room seemed to be inadequate. For example, someone in the neighboring room had left their TV on all night. Although it was not particularly loud, we could hear it clearly in our room and in the hallway, and it disturbed our sleep. The staff was very apologetic, and they suggested they could have helped if we had notified them earlier.

Great location. Loved the common area. Lots of places to hang out and play board games provided and a pool table and computer nooks and coffees/tea/hot cocoa area. The rooms were clean and comfortable and the bathrooms were were also. The decor was so fun and the gym was nice. The staff was very friendly and welcoming. It was super quiet in the rooms also. We couldn’t hear noise in the hallways like you do at other places.

The hotel was clean and not crowded. The room was cleaned while we were there! This is the first time since Covid we have had our room serviced on a 2 day stay. We were both pleasantly surprised. While not necessary, we appreciated coming in to fresh towels and tidied bed.

Room is spacious and very clean! Beds and pillows very comfortable and nice soft bedding. Towels are fresh, clean, soft and just right thickness. Water temperatures good and consistent. Coffee in the lobby. Really nice gym for a hotel. We didn't have bfast, but it was offers.

Shampoo was out.lol

The breakfast was very good for it to be included with the price of the room. The staff was very friendly and helpful with any questions that needed to be answered. I would highly recommend staying here when traveling through the area.

The pillows were way too soft and made sleeping a little uncomfortable and tossed and turned a lot through the night. Wish there was pricing on the snacks and soda available to purchase or maybe have a vending machine.

I didn’t think I would like not having a coffee pot in room, but I never missed it. There was always hot coffee in the lobby & no matter what time we got in, everyone was really friendly.

There was ice on the parking lot, made walking difficult. We were on the second floor & at night we could hear the people above us walking & running maybe. Hot tub would have been nice

We were happy with everything until it came time for breakfast; breakfast was lacking in options. Information board gave helpful information about the area. Designed and decorated to appeal to a young cliental.

Breakfast was lacking. No coffee in the room.

Plenty of seating on first floor for family groups to gather. Pool table was a nice addition too.

The big circles all over the hotel got a bit wearisome after awhile. Almost got an institutional feel by the second evening. Hard to explain.