Holiday Inn Express & Suites - Fort Wayne North, an IHG Hotel0

Perfect stay with easy access to restaurants. Close to the highway so we could get an early start for the remainder of our trip. Very accommodating staff- I woke up with a bad headache in the middle of the night and was able to contact the front desk and obtain Tylenol. Enjoyed the breakfast buffet with lots to choose from. Would recommend this hotel- quiet room, even though our hotel room door was across from a stairway. It's great to know there are affordable hotel options when traveling.

I have no complaints as regarded our stay.

good

We were overcharged because of a SNAFU with BOOKING.COM that has not been resolved. We booked two rooms and then cancelled them because of a better price at Priceline. Two weeks later, my credit card showed not only my Priceline charge but also charges to Holiday Inn on both rooms! During a call to the desk manager, she removed the charge from one room, but the hotel's records show that only one room was cancelled, and she insisted on keeping the charge for this. What a nightmare! I don't think I'll ever using BOOKING.COM again.

Breakfast was excellent -- a good variety of tasty proteins and carbs. Location was handy...just off the Interstate and near eateries. Room was very clean and comfortable.

Billing became a nightmare. Multiple charge appeared on my credit card and that of my adult daughter, though I was the one who had booked the room. I had 6 different charges on my card for two rooms. She had 2 or 3 of the same charges. They stayed on our cards from Saturday until the following Thursday or Friday, even after I called the Holiday Inn and spoke with the person manning the phone. Never has this happened to me at any other hotel and with any other booking site. I'm wary of trying this with you again.

Breakfast was okay. There was a variety of items for most diets. I love the location. It's in the reach of many places of interest. This is my third visit within the last 6 months. I even recommended it to others who have also visited.

My room wasn't cleaned everyday, however I do understand as the problem was short staff. This is happening everywhere now since the covid era. What was nice about it was they told me that they were not able to clean but if I need towels and linen they could supply it and that they did.

Clean and friendly The room was very clean and the guy that checked us in was super nice had an issue with the card and was patient and friendly

That I was under the impression I was paying what booking told me for a price and then they card me $50 more for a deposit

Breakfast had a nice selection. Location was perfect for what we needed. I have Parkinson’s so I appreciated the walk in shower with handle. Bed was very comfortable.

Bathroom floor was sticky. Reported to front desk and problem was resolved when we returned

The food and location were both great! The room was a handicapped room (which I did not ask for) and was nice and spacious. See the issue with the blind system below.

The blind system is so hi-tech (and there was no guide book in the room of any kind) that some guests don’t know how to open and shut the blinds (me included), so ours did not work and we’re down the whole time we were there.

The rooms were a great size, beds very comfortable and the air worked great. The check in staff were very friendly and helpful.

The breakfast bar - went to breakfast around 9:30 no yogurt, eggs were to salty, gravy was cold. All 3 in our party were not satisfied. I think the worst part was the gentleman working said to get yogurt you need to come early.

I loved the big window in the room. The breakfast was good. Good location with lots of stores and restaurants within walking distance.

The staff was not overly friendly.

Size of the room was amazing, very clean, very quiet, close to stores & food, breakfast was good.

Beds were not super comfy, fold out sofa mattress was terrible.