Ambassador Inn and Suites

Although it is listed as a 'Continental Breakfast', they do have omelettes pre-prepared for you. We were able to eat well there in the mornings (some people expecting sliced cheese and meats will be disappointed, but generally, a pretty good spread). I did overhear someone say that there wasn't much for you if you were 'wheat intolerant'. Rooms were clean and tidy, beds (two of them in our case) and were well presented. Air-conditioning worked well (thank goodness, we had a heat-wave). Both pools, Indoor and Out, were kept in good condition, and open for long periods. Most importantly, the staff were on the ball, could be clearly understood, and knew their stuff (unlike some other hotels we encountered on our trip). Useful range of shops and restaurants nearby. If you like sterile, hermetically sealed Airport hotels, this is not for you. This place has character.

Nothing springs to mind, other than that you have to eat out of an evening, but that is no hardship, and there are 'take-away's that you can bring in if you wish.

The motel was very clean and fairly well updated. No unusual smells in the motel, looked like freshly painted walls, carpets were maybe a bit worn but they were clean. Pool areas were clean and looked in good shape. Our room was very nice, clean and well appointed, it even had "crown" molding and you don't see that in just about ANY motel under $200 a night! This motel is close to just about anything you want or need, beaches, restaurants, 10 minutes to Hyannis and about the same to Rt. 28 or 6 for travel to East or West parts of the Cape.

Well....the small fridge in the room was OLD and did not cool very efficiently. Might have been nice to have a small microwave in the room too. Other than that, the continental breakfast is WEAK and needs to be upgraded....just eggs and a waffle machine? I realize it means more $$ but if your NOT going to upgrade then just don't do any breakfast at all.

Very welcoming office staff. They could not have been more accommodating…going above and beyond. Pools were really nice and clean. Room was wonderful. Everything spotless. Fantastic modern bathroom. Comfy bed with plenty of pillows. Breakfast had numerous options.Coffee and tea available 24/7! Nice to visibly see cleaners and maintenance workers taking care of the hotel even the windows above the indoor pool. My wife and I liked everything about our stay there. We felt safe and would certainly stay there again if we get up that way. This hotel is a best kept secret!

Cannot come up with anything. Our stay was picture perfect thanks to the nice people who work there.

THe indoor pool is great. It's big, well marked, warm, and clean. The breakfast room is big enough to accomodate large groups. They offer hot items like waffles and scambled eggs.

The hot tub needs repair. It was still usable, but not in great shape. While the housekeeping staff does a great job, their hours are limited. We slept in on our first day and housekeeping did not get to clean our room. We had a lot of trash. I asked the manager where we could dump our trash and he said to leave it in the hallway someone would be up soon to get rid of it. The trash sat in the hallway until the next day.

Super comfortable beds, and the outdoor pool was sparkling clean and welcoming. Room, including bathroom was recently renovated - halls have not caught up yet, but they appear to be working on updating. Rates for a Sun/Mon night stay were a bargain for summer on cape. Walking distance for nightly ice cream treats :)

No security to speak of - main entrance and door to upstairs hallway/rooms were accessible without key. Rooms not at all soundproof - We could clearly hear our next door neighbor coughing loudly off and on all day and night.

The room was perfect, spacious and renovated. Smelled good! Large king size bed comfy. There was a led mirror the the bathroom that wasn't pluged yet and the manager even took the time to fix it around 11pm while coming for something else completely. Super service really. Variety for breakfast, was good also. A lot of maintenance in progress while staying 3 nights there and we already saw the changes - mostly outside of the property. Great deal. Don't look any further.

The lobby and restaurant are dated and need update. The only bad point is the door going upstairs. It's really not inviting (mostly with the Covid issue) - it's old and doesn't stay open so you have to touch it before going to eat or something and a bit dirty (bright yellow so you see the dirt easily - will probably be changed soon- hoping). The pool is in the parking so for the view well it's a bit ackward but there's one outside as weel as inside.

It was near shops and restaurants. Route 28, in general, is a great place to stay it doesn't disappoint. The beds were so comfortable. Staff was amazing, smiling, and very welcoming! We will definitely be back! I also enjoyed the bowl sink, and the mirror was so cool. I've never seen anything like that!

There were not enough channels on the TV. A few of the ones we wanted to watch we couldn't find even though they were on the list of channels. The hot tub was missing tiles near the hot tub, but that's expected .

The staff was very gracious, allowing us to check out an hour late when our toddler took an earlier than expected nap. The room was clean and comfortable. Hotel location was convenient to activities and a few restaurants. Decent continental breakfast. Nice and quiet.

One of the beds in our room had extremely loud springs. Wish the pool had opened a little earlier for family travelers. Would be nice to add an elevator if possible--lots of steep stairs.

The front desk staff were very nice. Pool was nice but hot tub needed work. The room was very nice. The bed was very comfortable. Someone left a dog in their car overnight and the staff made sure the dog was ok. Even went to room to let people know it's not tolerated.

I was not happy the lighting in the bathroom was not bright. The new mirror didn't work in the bathroom. When I called and asked if breakfast had eggs I was told yes. I didn't mean hard boiled eggs. The coffee was like drinking dirt water, very weak. Found small sugar ants on bathroom floor.

They had just renovated everything and it was an amazing stay. This is the place my family stayed the last few years and this stay I took with my boyfriend because I wanted to stay somewhere I knew. Extremely clean with friendly staff, great location, and comfortable beds. Curtains in the room are darkening so that was a plus too. Amazing place and I will continue my family tradition at the ambassador inn (: