Americas Best Value Inn & Suites Jackson

We checked in very late, just as we had told them might happen, because we drove a long way. Dayja was very kind and helpful getting us checked in and settled. There was no breakfast offered, but we came prepared with our own provisions. Any time we asked for anything, such as extra towels, they were courteous and prompt in getting what we needed. Beds were clean and comfy. All the appliances were clean and in working order. Overall, we enjoyed our stay and appreciated the great rates.

Our room had a bit of a cigarette odor, which made me regret that I didn't think to ask for a non-smoking room. That wasn't the hotels fault, it was mine, although I don't recall a smoking vs non-smoking option in the preferences while booking online Floors could use a little cleaning. About a week before we were to arrive, I was disappointed that when I tried to shorten our stay by one day via booking's website, the price actually increased. I was told at the desk when I checked out that they couldn't adjust the total, either, so I just paid the original rate.

The rooms were clean and quite.

Went to check in and the person checking me in kept telling me to calm down. She also asked to see my confirmation on my phone when she was looking it at my booking on the computer. After she checked me in she told me u was lucky she was checking me in cuz I had a needed to calm down when I was not doing anything but trying to stay awake after a 14 hrs shift at work.

Didn't know there was breakfast. The best part about my stay was the housekeepers, particularly Miss Kia Peete. She deserves a bonus, recognition, a raises, something. She works non stop until the jobs are done, no matter how many times she gets pulled in different directions.

There could have been conditioner along with the shampoo. I think its time for an upgrade remodel for the whole place. Vending machines, if there were any I wasn't told about them.

It was comfortable, the staff were all friendly.

Cable didn't work in my room, and the hairdryer wasn't working.

They have cleaned it up a lot out there the rooms look a lot better and their employees do their job a lot better

It was a good stay but the house keeper/matinice man Greg was very delightful and funny just him alone would make me come back me and the family had a very good time 😁😁

The 3rd shift dude he was very rude to to a guest I had and then kicked her and my Service Dog out at like 4 am not freaking cool could not wait till I got out of work to pay for the room because of booking mistake.

Staff and house keeping employees

Trash all over the property. And it's a lot of people thats loitering tend to bug the hell out of you.

Location to everything

Need more pillows, not one's that sink to the bed as soon as you lay your head down

The peace

The lack of towels