Hampton Inn Lumberton, NC

It was a clean room and the front desk staff were friendly. Also found parking for our vehicle and trailer. Room had a stand-alone shower, e not in a bathtub.

We didn't like the treatment of Covid in the breakfast area. There were signs for customers to were latex gloves to serve themselves BUT the staff that were putting out the food did not wear masks!!! Has management not heard about how it spreads. When asked, the staff said they don't have to wear masks in North Carolina. I blame hotel management for this.

I was very impressed with the room and how quiet it was. With the exception of the young lady checking us in the staff was very friendly and helpful. (Perhaps the receptionist was tired or having a bad day) We loved the size of the shower especially and water pressure. Breakfast was nice and the lady "minding the store" there was super friendly. The bed was very comfortable as were all the pillows.

I would say with the exception of our greeter at the front desk, everything was better than expected. Perhaps a few more healthy selections for the breakfast lineup would be a bonus.

We like the location with is very convenient on 95 when we travel from NY to Florida to Orlando to Disney . We stop here always it’s very clean and nice people work here to . Nice pool for my kids to play after a long drive it give them some brake and it’s very clean and comfortable beds . They have free coffee at all times and breakfast is good too in the morning . It’s very good I definitely recommend to family’s with kids .

There is nothing that we don’t like .

The beds we comfy. My husband has a bad back and needs extra pillows for back support and they had them in our room ready for him. The staff is always super friendly. We enjoyed the free breakfast. We were concerned it would be all prepackaged items but it was a full normal breakfast. Our experience was overall good. And we will return again next year.

There was a small brown stain(feces or chocolate)on the comforter. Housekeeping was just across the hall. We mentioned to her, she contacted the manager and they promptly changed it. The housekeeper was very friendly and polite but she did not have a mask on while in our room and proceeded to tell us she was not vaccinated. It made me a little uncomfortable. Also, maybe due to being understaffed, for the first time(we always stay at this location every year)the pool seemed not as maintained as it normally does. Seemed like it needed to have some chemicals added and a good vacuum. And the splash fountain was not on.

Very clean and comfortable, easy check-in even at 1 am when we arrived, staff was very friendly

Curtains didn’t close all the way, probably because the a/c unit was in the middle of the window. As a result there were very bright street lights in our faces all night. We were really tired so it wasn’t a problem for us, but I could imagine it bothering some other folks.

The buffet breakfast makes my 6 year old daughter happy. We choose this location for the indoor pool.

The price I paid through Booking.com was extremely high. I signed up for Hilton Honors rewards and will be making reservations through their app from now on.

The location was conveniently located right off of the main highway of our commute. The property, itself, was the prettiest Hampton Inn we have seen on all of our travels and we stay at HI’s most of the time.

N/A

The Breakfast was about what we expect at a Hampton Inn on the good side. The staff was very friendly and the facility was one of the nicest we have experienced with Hilton properties over decades of travel in the US.

Not much.

Staff was great Friendly and helpful. Breakfast typical but good. Hotel was quiet and peaceful, even though it was fairly full.

Didn't like that the comforter was the only blanket. They can be quite dirty. Would like a blanket between two sheets, which seems to be what most hotels do. That way you know those sheets were changed when the bed was changed.

The breakfast choices were very good and the staff made sure there was always enough food available. The hotel was in a convenient location right off the highway and had restaurants and shops within walking distance.

Everything was great I have no complaints.