Wingate By Wyndham - Mooresville

We stay here a lot because the property is always clean, the rooms are clean, the beds are very comfortable, typically I can get a little upgrade from booking.com, the food in the morning is amazing. I never really have any issues.

The only thing that was concerning is they have some lakes in the entrance when you first come in so it was raining a couple days while we were there so it was a bit slippery but incredibly manageable. Nothing severe at all. And they had somebody cleaning it up all the time as fast as they could. My guess is the next time we go next month it'll probably be fixed already.

The facilities are awesome. I've stayed here before prior to the upgrade and since the upgrade the facility was amazing.

The staff that I met the very first day was very nice. The staff in the subsequent days left a lot to be desired. In fact there was one individual who I asked a question about getting our trash dumped and not needing a full room clean and he told me to ask in the morning and maybe the cleaning staff would actually get off their butts and do something. And those were his words. That kind of conversation with a guest leaves a lot to be desired. The woman running the breakfast each morning was phenomenal. She actually came and cleaned off tables and took people's plates when they were done and was on top of restocking. It was the people at the front desk that were the issue. Again the front desk individual that checked us in was perfect. After that it was concerning.

Loved the new look and updates..

Sunday morning breakfast.. only one girl working and I felt bad for her there were a lot of people and the food kept running out and people were filling large mugs up with coffee and when someone wanted a cup it was always empty. Should have signs saying please be courteous of other people when filling mugs up. She was such a hard worker but had a hard time with all the people.

Loved the location!! Was so nice to walk in and have a spotless room. All the employees were always nice and helpful.

Indoor pool closed, NO VENDING MACHINES, the few snacks they had for sale at desk limited. The construction was so loud you can not rest. I had just had surgery and was trying to get some rest and it was impossible . With the construction going on the room should not be as expensive as if no construction.

The hotel was located in an excellent location for our family and to enjoy restaurants and to walk and enjoy things

I was disappointed in that due to continuous renovations there was no breakfast at the hotel. Now there were places around the area to have breakfast it would have been nice to have, bagels, cereal, fresh fruit, yogurt etc. The only other thing I would have liked was a blanket or bedspread on the bed, I was alittle cold, my husband likes it cooler then me, and a clock in the room.

Property is in a great location, we were travelling for work so initially only booked 2 nights but extended to 5 as it was good location, clean comfortable and friendly. will be staying here again on our next visit.

the pool was closed which we weren’t aware of until we arrived, and would have been annoying if we were travelling with the kids

The property was at a great location. The room was comfortable.

Everything was closed because they were waiting on permits because of new ownership? Besides that, we only had one roll of toilet paper in the room and one towel for a shower. A little too expensive for the overall status of the hotel. Online said 4 star. I would rate it more or a 3

Great location, great price, bed was comfortable, quiet at night. Overall decent place for the money.

When we checked into our room, our bedding had not been changed but we called the front desk and one of the staff changed it within 10 minutes. And it was a bummer that the pool was closed. We were told they had not received their permit from the state after doing some updating.

Very clean and spacious rooms, large bathroom, beds very comfortable. Great location near shopping center and restaurants.

The pool was unavailable due to COVID, not a problem but I wish that information was provided during booking. There was a lot of renovation occurring on the 1st floor. The bed did not have a comforter just a thin blanket. When I called to advise of the missing comforter I was offered another blanket rather than a comforter.

The room was very clean and the bed was comfy!!

My son got in really late. I left a key for him at the front desk but after waiting for 15 minutes for someone to help him, he ended up calling and waking me up to let him in the room. There was no staff to be found anywhere.