Renaissance Allentown Hotel

The room was amazing; the cleanliness, spaciousness, nice view, great lighting, comfortable furnishings, and surprisingly large bathroom were all impressive. The staff were friendly, professional, and helpful - everything you want in a service team. I shouldn't really have complained about the Imagine Dragons concert that was happening in the adjoining stadium, but I was offered a wonderful complimentary breakfast after remarking about the noise and messy hallways. Atia and Tanisha were both super nice and helpful, as were Chris at the front desk and Rosa at the lounge. They all deserve raises!!

I didn't know about the Imagine Dragons concert happening underneath my room until I arrived at 11pm to the walls shaking. The carpets in the hallways were a mess and I was also disappointed that breakfast wasn't included. However, the staff SAVED MY STAY! Aita and Tanisha at the front desk offered me a free breakfast at the lounge, which was spectacular. They (alongside Rosa at the lounge) were SO nice and friendly and 100% deserve a raise!!! I had a GREAT experience thanks to these three, and also Chris who was friendly and helpful answering some of my questions and helping me find my way to the parking garage. Great people at the Rennaissance!

Liked location and amenities available at the hotel, lounge and fitness room. Dime restaurant excellent and direct access to concert venue.

Need mirror in room with queen beds bc bathroom not large enough for 2 people to get ready. Also when an event is going on and buses are blocking valet area there should be more info on where to park or other options.

The entire stay was excellent. However, we went to the Dime for breakfast the next morning and service was horrible! It took us 45 just to get coffee and another 15 minutes to get creamer for the coffee and it only went down hill after that. People were coming in LONG after we were seated and not only did they get their orders taken, they got their FOOD before our orders were even taken. The food was excellent when it finally arrived but it was not a good way to end a wonderful stay at your beautiful establishment.

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Breakfast was terrible! You were short staffed and the food was lousy! The waitresses working had to do all the work, but were very gracious and very nice!

The distance from the parking garage to the hotel check-in. The type of breakfast that was there should have been included with the stay and $16 daily to park is a little outrageous! I paid enough for the room, it should have been included!!

The convenience to the concert. The staff was very friendly. The staff at The Dine restaurant was also very friendly. The man that let us up on the elevator, I wish I was able to get his name he was very nice and took us all the way up to our floor after the concert..Thank You..

There was nothing that we didn't like

Early check in was great.staff very nice..

I booked 2 rooms on 2 different days at 2 different prices would have been nice if they were both the same lower price they were adjoining rooms. The walk was a bit far from garage.I couldn't get the keurig to work for coffee

The hotel was comfortable and clean. Staff, polite and helpful

That there wasn't a voucher or discount for breakfast for restaurant with my room. Or if there was, I wasn't told of it.

This stay was amazing, staff, easy check in, room,facilities was all perfect. They accommodated me and I can't thank them enough. The location is in walking distance to restaurants an bars. They won't disappoint!

The conveninence couldn't be beat and the facility was top notch! The room was beautiful and really comfortable. Note that you have to use the parking garage behind the facility, but they give you a hotel parking ticket that cuts the cost down to $13. Highly recommend this property! :)

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The style of the hotel was very modern and we really appreciated the ecological effect they took on making the electricity only work like occupants where in in room. The rooms were well equipped and clean.

The parking situation was not clear but still convenient as far as proximity to the location of the hotel.