Staybridge Suites - Pittsburgh-Cranberry Township, an IHG Hotel

This hotel was home away from home! My family and I stayed for 4 days and 3 nights, we enjoyed every bit of our stay. The hotel was clean, the pool area wasn’t crowded and the breakfast was better than most hotels(I loved the fact the hotel offered different options each day). The hotel is secluded but wasn’t far from shopping stores and restaurants(Cranberry Mall is less than 10 mins away). I have a place to stay when I come back to visit.

I couldn’t find anything during my stay

everything about the property, staff and accommodations meet our expectations . We were very pleased with the size of or suite, the kitchenette , bedding. great stay

On a negative note , there was one negative aspect to our stay and we do understand it was really no fault of the hotel. But something of the nature should no be able to happen. Due to state required maintenance/ inspection regulations , the elevator was shut down for two of the days we were there. The only other elevator broke down. This left the stairwells as the only way in an out . Unfortunate for sure . This made leaving with our luggage a real pain. I was wondering about elderly and disabled patrons.

The staff was very friendly and accommodating. The whole hotel was immaculately clean! The breakfast was great and not precooked. The rooms are nicely decorated suites which include a full size refrigerator, a stovetop, a microwave and a dishwasher for longer stays. The bed was very comfortable and the bed linens and pillows were plush. The location was off the main highway on sort of a secluded hill, but still near everything. We did not visit the pool area.

There was nothing we didn’t like.

The desk staff, especially, Carmen, Dwight in the kitchen and our housekeeper, Joevae, were concerned with making or stay wonderful. Everyone was courteous and polite and we even cancelled our stay in Philadelphia to stay extra days. We are sold on Staybridge and would definitely stay again

Not a thing

I liked the gated outdoor space, allowed my son to run around without me hovering. the kitchen supplies were unexpected but appreciated - if advertised i would have packed/meal prepped differently

a trash can had to be moved to the bathroom on day 1 (filled with 2 diaper blow outs) - it wasn't emptied when the rest of the suite was cleaned so that was annoying, the other trash cans got very full

I loved the entire hotel. Staff was helpful, room was clean and spacious, and the continental breakfast had numerous choices for the entire party.

That booking.com didn't send my reservation confirmation to the hotel, therefore making it a hassle while checking in. After calling and explaining the situation to the representative for booking.com, she then got an attitude with the hotel clerk. After getting off the phone, booking.com must've realized they messed up because within minutes the reservation was sent to the hotel.

The hotel is an exceptional value for money - if you're traveling along the PA turnpike with family, having the suite with two beds allows for a separate sleep space for kiddos or for setting up the pack and play. WiFi was good enough to do an hour long Livestream without issue. Great experience!

Very close to the city, the room was clean and comfortable and the staff was friendly.

They got behind on breakfast and some things were not available for a long time.... Such as coffee and eggs. I would also add milk or almond milk or both to the continental breakfast.

It felt more like a condo versus a hotel room.

The parking lot was being repaved and there were a number of days that parking was limited

I loved how clean, spacious, and location of the hotel. Overall it was amazing it will be my new getaway spot. I booked the hotel for a staycation and I’m so happy I did. I enjoyed all the amenities that came with the room and I loved the way the staff treated us. I honestly couldn’t have asked for a better experience.

I have zero complaints everything was top notched in my eyes.