Hampton Inn & Suites Newtown

Breakfast was good. Wish they had more healthier options for people who are weight conscious.

There was only one single window with a view to the pool. No blinds. So opening the dark-colored curtains meant for us to be looking at families and them looking at us and everything we do. Not much privacy. We kept the window curtains closed the whole time, which meant poor natural light. Very unpleasant experience. Also, water which is a basic necessity for all humans have to be purchased. Guests get two free bottles on arriving, but that's all. It's OK if they choose to sell snacks, frozen food and many accessories. But water? Really? That's being cheap! The rooms cost about $250/night and they charge for water?

Breakfast was absolutely awesome, selection of hot dishes and self-made waffles. Swimming pool is nice, well maintained. The room was clean and well equipped (microwave, coffee maker, fridge). Reception personnel is very friendly and responsive.

Window air conditioner was loud as a tractor, it was not possible to sleep with the air conditioner on despite extremely hot weather on the days of my stay. The elevator was temporarily out of order, but that was not a big deal for me.

VERY CLEAN, BREAKFAST WAS HOT EVERY MORNING, LOCATION WAS GREAT, THE ONLY THING I DIDN'T LIKE WAS THAT ABSOLUTELY NO ONE HAD A MASK ON, BEINGS THOUGH I WAS IN PHILLY TO LAY MY MOTHER TO REST, I HAD A FATHER IN THE HOSPITAL WITH COVID, FIGHTING FOR HIS LIFE, AND HAD BOTH SHOTS, BUT STILL CAUGHT IT. IT'S RISING RAPIDLY, AND NO ONE NOT EVEN STAFF HAD A MASK ON, OTHER THAN THAT IT WAS EXCELLENT

THE COVID RATES ARE SKY HIGH, AND NO ONE HAD A MASK ON, ABSOLUTELY NO ONE, NOT EVEN STAFF

Great location. There’s a Dunkin’ right next door (.. the complimentary breakfast is decent too). 1 minute to Shadybrook for great ice cream and produce. An easy 5-10 minutes drive to Sesame Place. The hotel staff was also great - helped us navigate an issue when our neighbors decided to setoff poppers/mini firecrackers in the hotel hallway.

The room was very dimly lit and humid. My dry clean clothes felt damp in my suitcase by the time we left. Our ground-level outdoor pool-facing room got no natural light. We honestly avoided being in the room because it was so oppressive.

Staff were very helpful. Breakfast was great. Room was clean and nice. Great location for us.

The bed was super soft, like sleeping on a marshmallow. I'll request differently next time. The bathroom was oddly shaped with minimal counter space and the bathtub was very narrow. It was hard to keep one's balance.

tHE BREAKFAST WAS FINE. tHE facility could use renovation , like replacing the carpet , The outside and inside of the elevators. The last renovation was 2007 and it showed. That said , the inside of the room was perfect except the heater had not been used for a long time and while it heated well it took a few hours to get back to working. We are still in heavy covids and the staff had masks and gloves and only 12 cars from guests in the parking lot .

the halls and elevator needed renovation

Very clean and tidy. Breakfast good. Room very good. Laundry room excellent.

Boiling hot and the pool closed! No bar so nowhere to go in the evening. Quite remote so you need a car or take taxis.

The breakfast was good for the most part. One omelet was better than the other. The beds were comfortable. There was a refrigerator and microwave in the room. The room was clean.

We had problems with a stopper in the bathroom sink not working well and the toilet handle held down to get it to flush. The biggest problem we had was with the GPS and not being able to find the hotel in the dark.

Reservation manager saved the day when booking.com cancelled a family reservation that was confirmed. She was customer focused and rectified the situation. I am grateful for her kindness .

Housekeeping services need to step up a bit more. Covid seems to be used as an excuse not to check on rooms routinely or provide services. At minimum trash cans and bathrooms need routine attendance without request.

the beds and it was one of the cleanest properties we stayed at. (we own a 1 week yearly condo in NY, and this was the first time I didn’t bring out my lysol.

the food was delicious and the staff were great, but we thought it was a little pricey.