Hilton Garden Inn Memphis Downtown Beale Street

The breakfast selection was wonderful. Hot food from eggs, bacon, sausage,oatmeal, grits, waffles and pancakes. Cold foods from cereal, milk, yogurt, fresh fruits, and fruit bowls. Beverages from coffee, tea, orange juice

Only complaint is that there should be vegan and vegetarian options for breakfast as far as hot foods go like impossible /morning star farms/beyond brand sausage. Egg substitutes like Just egg brand or something for vegans since more people are eating vegan foods now. That would be wonderful if you could also include a vegan menu for guests which would allow the hotel to satisfy guests and keep money/profit flowing into the hotel being that vegan guests wouldnt have to get food elsewhere. Just a suggestion ;-)

Staff were friendly and great and gave us some good pointers for things in the area. Breakfast was the only meal served because of Covid, quality mediocre. The restaurant at Hilton's Doubletree right next door was better, although they were out of some menu dishes much of the time we were there. Hotel location for our event at the Fed Ex forum, and for the Beale Street area in general, was excellent.

No real downers, but a couple of things in the room needed maintenance (loose toilet seat, slowly strobing foyer light). We reported them when we checked out so can't comment on promptness/completeness of repair.

Beds & pillows were excellent. Staff was super. Location was perfect.

During a multiple day stay the rooms are not serviced daily. We ran out of toilet paper, soap, & clean towels. After contacting housekeeping they promptly brought us more.

The breakfast was really nice. There were hot selections as well as a continental selection. The beds were super comfy!

There were dirty wet washcloths left on the shower rod.

I loved the valet parking. The staff was very nice and accommodating. I also loved the extra sense of security as far as access to the elevators and rooms. No one can access anything without a key or authorization. I loved that. Clean facility. I will book again for NYE

The only minus was that I couldn't contact the front desk nor housekeeping from the desk phone in the room. it kept having a busy tone each and every time. if I had a question I had to call from my cell phone to reach someone. Also, although the rate was supposed to include free breakfast which I thought I paid for with the room price, I still had to pay for breakfast downstairs. Great breakfast selections though and it was good.

Excellent staff period!!!!! I loved the location ( close to Beale Street) and I loved the way valet handled things! Billy was amazing, he acted as concierge, security and his hospitality was amazing. Valet typically are the first u meet , and the valet here definitely were a great start to an awesome birthday weekend here! Beverly, was knowledgeable, professional and patient! One of the best front desk experiences I have had … Beverley was truly a joy to work with—Tiffany was polite and made sure we enjoyed our stay , very attentive.. this Hilton had and awesome team- even the bar was lively, safe and some of the best drinks and music! Thank you all for an wonderful birthday weekend .

Everything was awesome , the staff was amazing!

The location and the cleanliness

great location valet staff were amazing!! front desk staff very friendly and helpful.

breakfast wasn’t good and wasn’t even stocked, no bread, coffee, milk or juice available. this is probably the worst hotel breakfast experience I have ever had and this wasn’t a free breakfast. it was 10 per person.

Loved it!

Everything was great! I really enjoyed the stay!

Location and staff

Nothing