Hotel Napoleon, Ascend Hotel Collection

Great location. I liked that housekeeping didn’t interrupt our stay.

The first room was stuffy and smelled moldy. I hated to be “that person”, but my breathing issues made that a no-go. Staff was very helpful in getting us another room. The rooms could use a bigger trash can to let us help the staff.

The hotel was really nice I loved that they kept the character of the old building. The rooms were big and clean, the beds were very comfortable. Location was walking distance to Beale street.

That the little restaurant and bar closed early

Location was convenient to our son who lives about 2 blocks away. Room was OK but needed a chair aside from from the desk chair. The bed was comfortable. However the sheets were never and could not be tucked in. As a result the bed was a complete jumble. Even though we put used towels on the floor to be picked up when the room was checked they were not picked up. We requested new towels every evening. That is unacceptable. Finally if a guest wishes to have their room cleaned every day give them the option to to make that request. We have been fully vaccinated and the risk that someone cleaning the room is somehow going infect us is zero.

See above comments. The

Historic building on corner of MADISON AVE and B B KING in downtown Memphis

Musty smell. Could see original curved window frame water damaged but another sealed inner window was on inner side of this exterior window. Needed repair though

Directly downtown, just minutes to Baele St, Main St or Mississippi Banks. Good bed, spacy room and shower, baggage drawer. Fridge avalable.

One elevator, very slow, in peak times need a lot of patience. Bar closes at 7pm. Climate in room good power, but apparently with some time schedules, so must be repeatedly adjusted...

I loved how the room was set up with the toilet and shower separate from the sink and away from the bedroom. It seemed private and didn’t disturb anyone sleeping when I got up in the night.

I can’t think of anything we did not like.

We felt that parking should have been included. We were not aware that the hotel did not have their own parking lot.

the location is excellent for Beale Street! the rooms are spacious.

we had a leaking sink. they are a little stingy with the towels. a little cleaner would have been nice

Needed a quick stop while traveling from TX to VA. I just pulled it up and booked it. I was hoping for a place near good food but really didn't have the time to look. All is all -- it met the need at the moment.

I loved the hotel itself & the set-up. There was plenty of room for my family. The bathroom & shower was very clean. My bed was very comfortable & not hard at all. I was very pleased.

I didn't care for the single elevator & how slow it is, but I understand in older buildings like that, that is how they usually are.