JW Marriott Austin

My friends and I came here for a girls trip. It was our first time in Austin so we were looking for somewhere convenient and nice. This hotel was amazing!!! The staff were friendly and so helpful. The bed might have been the most comfortable hotel bed I’ve ever slept in. The pool was open until 11pm every night. There was a Starbucks IN the hotel. The location is pretty central to a lot of things. We were able to walk home from the bars every night.

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The hotel was very modern, clean and tidy. I paid extra for a room with a view and it was awesome! The hotel had many amenities including a pool and 2-3 restaurants. Considering Austin is VERY hot, it's nice not to have to leave the hotel. The conference hall was on the second floor of the hotel, so that was nice. Would highly recommend!

I had to pay for WiFi, they made it look like there was no option for free WiFi. Later learned form a co-worker that if you signed in with your Bonvoy you can get free WiFi. Bummer. Further I'd like to add that the room service menu was rather disappointing. But what else is new.

The hotel was clean and the staff was friendly. The staff struggled a bit with their check-in and check-out process, but were friendly throughout, which I greatly appreciated.

My biggest complaint was that they are building what looks like a parking garage next door and work 24/7. We had a room on the outside wall with a window to the construction. They were literally pouring concrete, grinding, and smoothing the surface all night long. It was very loud and we didn't really sleep at all. We are from a more rural area and used to work ending at a reasonable hour for everyone to sleep, so maybe this is just a big city thing. But the construction work will probably be going on for months yet so I would suggest requesting a room on the inside wall rather than with a window and view so that maybe the noise would be less.

The room and the pool was pretty cool. The front desk clerk Orlando was fantastic and helped me tremendously.

My card got charged twice. Other than that, it was a great experience.

Location was great. There was a restaurant attached and we could never get to eat there because wait was too long. It would have been helpful for front desk to suggest making reservation

There was a restaurant attached and we could never get to eat there because wait was too long. It would have been helpful for front desk to suggest making reservation

Gorgeous place from top to bottom! The location is phenomenal. It was as a 5 minute walk to the convention center and easily accessible to the surrounding museums by scooter.

Nothing much to dislike. If anything, I would’ve liked if they listed the pricing in the spa menu available in room.

I liked the view to the river from my room. The location, which was close and within walking distance to major restaurants and attractions. The amenities were nice and unkept. The Starbucks, the pool and the view from that floor were my favorite.

The bedroom seemed and felt small. It could’ve been bigger and have a sitting section to add additional space. I traveled with a baby and the crib I was given wasn’t cleaned. It had a brown stain on the side of the cover play. Having additional duvet cover would’ve been nice. I asked for one and was given a thin blanket.

The views, the decor, the cleanliness. This really is an outstanding hotel. Just gotta get more wait staff at the rooftop bar.

Reserved a table at the rooftop bar. We were promptly seated but then no one came to take our order. After thirty minutes of waiting I had to get up and ask if there was a waiter or not. We were served shortly after that but it did put a damper on the vibe of the date I was on. My date said last time he came to this rooftop bar the same thing happened and that service was just really slow.

Great size rooms, friendly staff, fast check-in, valet parking. Lots of mirrors in the room - something that some hotels lack and can be a nightmare when there's more than two people trying to get ready.

Nothing - I couldn't fault the hotel at all. My only change would be adding a fridge to the hotel room.

the location, the hotel, everything was exceptional

the rooms where noisy, you could hear the pipes in the rooms, we changed room because I thought it was the room I was in, but the new one got the same noises, like pipes moving because of water or something going through them