Sonder at The Catherine

I loved the view, the location, the ease of parking. The washer & dryer were very convenient as I didn't bring much. I loved the pool but the weather was cloudy by the time I was free to go. The garage felt safe and the door opener was convenient as I could come and go as necessary. Everything in the kitchen was very convenient, especially the coffee maker.

The shower head and tub were a bit high for shorties like me. Otherwise, great water pressure and lots of clean towels. I didn't know where to load and unload at first as everything was marked "tow away zone". Perhaps mark a space, "Guest zone"?

Great location: Close to the river, across from the Hyatt. Very clean unit with nice kitchen. other amenities we used was the washer and dryer in unit. Very quiet air conditioning. Full size refrigerator with Ice Maker. Parking was free and readily available. We walked along river. Congress bridge with bats is very close by. I did not verify but it was a very comfortable foam bed. Across the river is downtown Austin. Finally I want to commend their service. No real time people but when I chatted with their customer service online they were polite and a person arrived quickly to resolve minor problem.

Kitchen lighting was confusing trying to find switches. never did figure out how to turn on under cabinet lights by the sink. I also figured out that the window side bed lamp is also controlled by a wall switch. The corresponding lamp was plugged into wall. Outlet was normal upright (while I am used to it being upside down if outlet is controlled by wall). Finally a minor item is the bathtub rim very high (manageable but if anyone has leg issues may have trouble and may slip.

Location and view of Austin's skyline was spectacular from top "Penthouse" club room and bar. Kitchen was VERY FULLY stocked with utencils, dishes, pot, etc. (Even bar supplies)!

Very tall bath tub had NO GRAB BARS so entry and exit were difficult. Bottom "fitted" Sheet was too small and didn't stay on to corners of the mattress. New properly sized sheet was requested and promptly supplied by SONDER. Thick wooden frame surrounded to mattress making it a bit difficult to getting into bed. Pool was under repair for re-plastering.

Smooth check-in, great amenities, and the customer service is amazing (they replied within 3min and every issue I had was resolved in less than 24 hours)

The room had some minor issues in the beginning (leakage from the sink, etc.) but was fixed immediately so no complaints.

The ability to do laundry, make my own coffee, breakfast and other meals was awesome. It was such a nice way to stay and certainly helped my days! I also really liked the building, the pool, and the towels.

I wish there had been standard tv service with local news.

We just love it. The apartment is big, clean, beautifully decorated. The location is also outstanding. Is a home away from home. You have all you need. We loved the swimming pool and the gym too.

We cannot think of something we didn't like.

Very spacious, light, clean, well stocked & good balconies and friendly & helpful staff. Overall absolutely great!

The TV only works on Chrome Cast which I don’t have but why go to Austin to watch TV??

Spacious and clean and good location

Using the TV was annoying! You had to connect with your phone and it said to use the cast icon in the app but it wasn’t there so we never used it. The bedrooms don’t have tv.

Look no further. This place is fit for a king. The furnishings, the view, the amenities, the staff is simply over the top. We’ve never had an experience like the Catherine. Ever. Eye popping views of the Colorado river, the Austin skyline… even the infinity pool below. JUST. STAY. HERE!

Nothing

Great room. The pool and bbq area were awesome and well needed. Staff were extremely helpful with assisting check in. Will definitely recommend to anyone travelling to Austin.