Hampton Inn Houston NASA-Johnson Space Center

Breakfast was fine, just as expected. Everything was clean, cleaning service in the morning was good. I asked for a quiet room with a view, and they gave me that, so I appreciated that.

The ice machine on the third floor was broken, so I had to go to the second floor. The ice bucket doesn't keep the ice from melting, so I had to make multiple trips. For some reason, the digital key didn't work in the app. I used the digital key in the app at another location just last week. The front desk staff were not interested in assisting. Coffee pods in the room taste terrible and the powdered creamer didn't dissolve into the coffee. Weird.

This place was the CLEANEST hotel we've ever stayed, absolutely from the front door to our entire room. Everything looked brand new as well. Perfect bed, new fluffy pillows. We had a great marina view. (room 202) Breakfast had a huge selection, including eggs, ham, fresh fruits, yogurt....too much in mention! The front desk lad was Haydn and he was super with customer service, we came in hot and he gave us a complimentary bottle of water. He answered all of our questions with patience, they also had fresh baked cookies in lobby!

Nothing really negative except it was on a 4 lane highway you had to cross over if you went to Galveston, lots of heavy traffic.

The free breakast was about as good as could be expected for free. Thew only thing that cdould have been improved wa teh staff member lecturing me, a disabled lawyer, on how the ADA does not apply to PTSD, so she could charge me for my servie dog. I did not want to make a scen, so I went along wih being overcharged, but under teh Americans with Disabiltiies aAct, she is only allowed to ask if he is a service animal, not pass judgment on what my disability is and tehn charge me anyway.

JUst the3 interraction about my service dog at he front desk. Everything else was fine.

The room was beautiful, and it was very clean. The music playing by the elevators was nice.

The bed was a little too hard. The ice machine was out of ice the entire time we were there. It was sometimes difficult to make a left-hand turn onto Nasa Road 1, because the hotel is right by a curve and you can't see the cars until they are right by your stop sign.

It's close to NASA & to the Seabrook Classic Cafe, which has wonderful food, coffee, pies. Hampton Inn & Suites always have great breakfasts, with multiple choices. You can see the Bay from this hotel, & the swaying palm trees.

The 2nd night, it was very windy all night, which created a howling effect, from a wind tunnel.

breakfast was great!!! my kids and I enjoyed our stay!! we were there for Spring Break. our room was clean and our beds were very comfortable. We will be back!!!

The price was steep for a single parent like myself.

Breakfast was amazing! Staff very nice and helpful. Room and building clean.

The fridge didn't cool and the remote control 's back was broken. When we returned to the room each time the ac was turned up and was a little warm. Pool needed to be cleaned. We left a bag and called about it, still waiting to hear from staff of it's location. I explained It would pay for the shipping to me, but no word.

Breakfast was great and you didn't have to think of what to have because it was there and ready for you Location great for space centre and kemar boardwalk

Had a in house shuttle for local attractions to save constant Uber Hassel Front desk staff training on times to attractions and restaurants and things to do and see

The hotel was so clean and nice! You can tell it was recently built. Everything was nice. The only thing that I didn't like was the water pressure in the shower. The shower was nice and big with big glass doors. My husband and I could both fit in it.

I was so disappointed with the water pressure and hotness of it in the shower. If they can fix that I would give it 10 stars! Also, I almost forgot, something else that I am not pleased with. The charge my card an additional $150 because my husband got black hair dye (topik) on the pillow cases. We got some ketchup on the sheets from eating burgers and fries, they just assumed it was blood and they charged me for that as well. I was so upset! I have never heard of being charged a fee for soiled pillow cases and sheets. They said they couldn't reuse them.

Good self-serve breakfast. Clean updated rooms. Comfortable bed. Good location for NASA space center and Kemah Boardwalk as well as some local restaurants. Helpful staff.

Sound-proofing was.poor. Noise from the road and adjoining rooms.