Holiday Inn Express Danville, an IHG Hotel

great location near the river walk for exercise and a view of something other than streets. breakfast was warm unlike some places where its not...and it was helpful to be served early. really appreciated the helpful front desk. we added to our reservation at the last minute getting a room for our nephew and all worked out well.

wishing there could just be a 1/2 and 1/2 creamer metal tin rather than waste plastic. anyway to use recycled items rather than add to the plastic problem is helpful. more recycling defined so people know where to put things would be great!

The stay was great overall! I am older so I always check out at the desk (old habit). When I stepped up to the desk the was an individual standing there. I told her I was ready to check out. She looked me in the eye and didn't acknowledge me. A few minutes later another team member stepped up to assist me. She was very pleasant and friendly. I am not sure what the first person's role was, but perhaps a refresher class on customer service is in order! The rest of the staff were awesome!!

The breakfast was good. The bed was probably the most comfortable bed I’ve ever slept in especially for a hotel. Honestly it was overall better than the Hilton I’ve stayed in. I would stay again if I ever travel that way again.

No bags in the trash cans. I always find that weird. Also the elevator was a bit slow.

Rooms were very clean. The amenities and breakfast were good. Overall great room.

The employee at the front desk was extremely rude. She was there to check me in. I understand that they do not allow locals. I no longer live in this city and was in town for a very special event. She was extremely rude about my drivers license having a po box from said city. She also rudely informed me that she would take my money but that if I didn't have my license updated I would never be able to stay there again.

The location was excellent. I liked my room. Breakfast was well prepared with a wide variety of food. I was very pleased.

I would have liked a nightlight. Also the toilet handle had to be held down to complete a flush.

Both the location and breakfast were very good. The food was well prepared and the workers were very courteous. The hotel was close to the place that I was visiting.

I have no complaints.

Neat & Clean The Different Variety In The Snack Shop

I personally think with the cost of stay, the prices for personal items are a little pricey especially since they are all travel size items that you could purchase 2 minutes away from the Dollar General. Certain food items I thought were a bit overpriced as well but definitely not everything. That’s just my opinion and my son and I will definitely be back for another overnight “Mommy & Son” day/night. :)

Because of Covid could only walk up and get food they were out of guacamole in the morning so that was kind of a bummer but I overlooked it. The only issue and it’s not the hotel is far was the person that was locked in the room over me was talking very loudly for several hours but it stopped before I went to sleep

Because of Covid could only walk up and get food they were out of guacamole in the morning so that was kind of a bummer but I overlooked it. The only issue and it’s not the hotel is far was the person that was locked in the room over me was talking very loudly for several hours but it stopped before I went to sleep

Breakfast was good. The meal got me going and the coffee needs just a little improvement.

Overall things were pretty good. This language barrier really amazes me. How did the helpers get hired if they didn’t understand English? Sad.

The housekeeper found my IPad in room I had checked out of and turned it into front desk who called me and I was able to return and pick it up. GREAT HONESTY!!!

Nothing