Residence Inn Newport News Airport

I liked the size of our room to comfortably fit five people. We traveled out there for a short trip together with some friends. I really liked the location of the hotel because we are near the airport and a variety of stores.

The breakfast was very limited, and the room was not stocked with enough bath supplies. We needed to wait a day to receive towels we were missing from our room and additional pillows.

I enjoyed the location, the cleanliness of the location. I enjoyed that I was able to cook in the room. The staff was very courteous and accommodating.

There was really nothing that I didn't like. When I stayed there before we could make our own waffles and having eggs and sausage for breakfast. But I know in the current situation that can happen at this time.

The whole room was great. Everything we needed was in the room and if you need something, they are more than welling to help.

Was told the pool was open, second night there, the kids wanted to go swimming, got to the desk to get pool towels and were told the pool was not open yet.

Very convenient to everything…mall, food, groceries, and interstate. Great room space for our family of 4.

Breakfast was a ‘covid breakfast’…understandable, but not great…luckily Whole Foods had some great take and bake items and there was a Dunkin’ Donuts and Cracker Barrel nearby…crisis averted! 😀

I loved that it was so quiet and clean. the staff was friendly and helpful everyone had pleasant smiles and very professional

the pool was freezing, however my children enjoyed

Staff was friendly, Hotel was clean, and the location was perfect.

The Continental Breakfast was horrible. It wasn’t even worth the walk to the 1st floor.

I liked that ,Marriott hotels cleanliness. I expectedly prefer residences inn , the home away from home feeling.

I didn’t like that t.v./cable needs to be upgraded , I was stuck in hotel,because of rain, living room didn’t have HBO only starz 2020 top hotel chain doesn’t even have Netflix?also 50 tv at least should be in each room.

The room was very spacious, organized and comfortable.

There was a little bit of mildew and mold in the shower area.

I booked the suite which advertise online that oven was included in room but when I arrived at property was told that my room didn't have oven and that the rooms were sold out. Also, breakfast ends to early.

Good location

The TVs were older.