Sheraton Reston

Clean Spacious uncluttered room. Friendly, personable helpful staff that calls you by name Convenient shuttle bus service

The water pressure could have been better The climate control could have been quieter

The food that evening was horrible . I was disappointed that the quality of the food was not better nor the Staff was never around for service as the bar was full. Took forever to track someone down to pay. The food was terrible !

You would think that the restaurant for a place that costs $300 to stay would have been worth it. It was not a good experience. The only part nice was the check-in, the staff was pleasant and helpful.

really nicely decorated, great place for meetings or weddings

all good!

After being disappointed with the Westin across the street trying to charge us an extra $165 even though our room was supposed to be $337. We called the Sheraton, there room hold was maybe $100. He quoted us $326 and that's exactly how much he took off my card. Not like the Westin and charge almost $200 extra with no real reason. I've been inside of Westin and everything that Westin has that Sheraton has too, so no the Westin isn't worth $500 for the same room across the street, same smart TV, same cleanliness and comfort for $300 less. Westin is a snobby hotel and doesn't have a problem over charging you. the Sheraton didn't understand why the Westin were charging so much extra after quoting me a different price either. The Sheraton didn't even charge a hold fee because we were already there so why would they need to. Which proved the Westin is over charging people for no actual reason so ill stick with the Sheraton. They were so nice, reasonable, fair and they didn't try to get extra money out of me from a room that was only $300. If you are choosing between the two the Sheraton is the best one.

very nice place all together

Unfortunately the reservation system wasn’t working property so we had to wait.. The girl was trying her best & did complete the process unfortunately we got to the room & it had electrical tape in the floor, some paper on the floor, also found a pill on the floor as well The big shower head didn’t work properly leaking on top but the other one worked

It's not the first time I've stayed here. The hotel is after a good renovation, everything is done very well. If a guest needs to go somewhere, the hotel provides a shuttle with a driver, which is very convenient.

no breakfast, but maybe it's temporary. A minibar and a coffee machine in the room allow you to solve this problem.

The room and lobbies were very comfortable and very well decorated. The shuttle services were very helpful

The breakfast was poor. Not many options to select. The breakfast staff were not well trained. We requested the cleaning service for all our stay, and the first day was not completed, we have to remind at the reception

Rooms were nice. Bathroom and shower was really nice.

The property is big and beautifully decorated. Its very modern and comfortable. The location was perfect, very trendy with lots of restaurants in the area. Breakfast was included with my stay. It was very good. The staff was very professional and helpful. I would recommend this hotel.

n/a

The property is in the best location! The grocery and a few restaurants right around the corner

Why did you fill in the pool???!!!! Also I should have gotten points for my stay