Holiday Inn Express & Suites - Madison West - Middleton, an IHG Hotel0

Hotel was easy to get to from the highway. Well lit parking lot. Very friendly and knowledgeable staff - knew about the area with good places to dine out. Room was very spacious with plenty of room to move around and store our luggage and cooler. Bathroom was very spacious too with shower gels, etc and a hair dryer. Beds were super comfortable and plenty of pillows too. We made sure our room had a couch and it was great to have that sitting area too. Breakfast was awesome. You could get biscuits and gravy, bacon or sausage patties, eggs, dry cereals, mini muffins, bagels, bread, fresh fruit, yogurt, apple and orange juice, milk, coffee and much more. If you left hungry it was not the hotels fault. The pool was great size and the whirlpool too. It was a very quiet hotel too. Could not hear other tvs or people thru the walls. Must be well insulated. : ) We liked our stay so much we extended it by a day.

Only complaint was the pool was under maintenance the 2 days we stayed during the week. Whirlpool water was not as hot as my husband likes but he likes it super hot.

Just glad to have breakfast available and that it was included in the price. A good variety of items . Staff available was working hard to restock and keep up. Our room was roomy and quiet and very clean. It’s always great when hotels are new and obviously have not suffered wear and tear. Location was fabulous. We could walk to restaurants. We came on a motorcycle.

This breakfast was better then most hotels of this type, however, as most do, it lacked really healthy items. The pre made egg omelets are just ok. Actually I had one that was still cold in the center. Respecting that everywhere you go these days, places are short staffed and suffer supply chain issues, this breakfast was well done. So glad to have food right close first thing in the morning. Could use better tasting coffee.

Excellent hotel! Very pleased with our entire stay. Very clean and up to date facilities. The price was good too. I booked online about a half hour before we arrived, and the front desk already had our keys ready to go. Very fast check in and friendly staff. Best hotel check in I have ever experienced! We stayed in another hotel the night before which cost more and was not even close to as nice as this one was.

I love the newness of everything. Even the bed was great. I find it hard to sleep away from home. I had no problems.

I still think that this location is one of the cleanest hotels I have stayed at. The Elevator had lots of prints and was not vacuumed. The trash outside the elevator could have been cleaner, and the back of the sink counter that you see when you sit on the toilet was dirty. It is an easy spot to miss unless you are sitting there.

Nice, new property. Overall was very clean. Front desk staff were great, despite being taxed with sold out nights.

Disappointed that first two days of four day stay I did not receive any room cleaning services. Disappointing that the ‘free’ breakfast ended so early at 9:30 am, so never experienced it.

Breakfast was delicious and had many choices. Room was comfortable and clean. The shower head had three options which was therapeutic and relaxing. Gym had many options and equipment clean and worked like new.

The only thing that was a negative was that the whirlpool was not working correctly. the water was not hot enough.

Breakfast was good. Options for both vegetarians and non vegetarians. Lots of good restaurants nearby. Lots of parking. Good size pool and gym.

Room facing parking lot and people walking by could easily see inside if the blinds are not down. Very crowded because of a dance competition nearby. Outside smelled of cows/farm

I liked how welcoming the staff was how clean everything was and the breakfast was delicious. The room was very plush, we were extremely happy with everything. Loved our stay and will be back.

The room could have been a little larger, if I had to pick something. Other wise, everything was great!

Great staff! Adrian ( night shift) even went so far as to wipe down a bench outside after it rained so I could sit down! What service! Breakfast was very well supplied and there was a real nice indoor pool. My bed was very comfortable. Just an all around great place. If I am ever in Wisconsin again I will definitely stay here. I requested the first floor and got it. I have had trouble with other places accommodating this request. It is all these things that really add up to a great stay.

The Kleenex in the bathroom. It falls apart very easily. Can you believe that this was the only thing I didn't like on my 3 night stay?! This place was awesome!

The rooms were big and clean, staff was very welcoming, gym/pool was very nice, beds were comfortable, and breakfast was good.

The only complaint I have about the property was the shampoo and conditioner were completely empty in the shower, and when we went up to the front to get them filled the employee didn’t know where she could find the refill bottles. She was very kind and helpful in the end.