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+1-833-728-2041332 reviews
From
$1431 Thanh Nien Road, Hanoi, , VN
Reservations:
+1-833-728-2041332 reviews
1/47
From
$143Call for great rates
+1-833-728-2041Spa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Air conditioning
Welcome to the Pan Pacific Hanoi, a luxurious 5-star hotel located in the vibrant city of Hanoi, Vietnam. With its prime location just 1.8mi from the city center, guests are perfectly situated to explore all that Hanoi has to offer.
The Pan Pacific Hanoi offers a range of fantastic amenities for guests to enjoy. Take a dip in the indoor or outdoor swimming pools, relax in the steam room or sauna, or indulge in a spa treatment. For the golf enthusiasts, there is a golf course available at an additional charge. The hotel also offers a kid-friendly buffet and meals, making it a great choice for families. With 332 reviews, the Pan Pacific Hanoi has received high praise from its guests.
Rooms at the Pan Pacific Hanoi are comfortable and well-appointed, featuring stunning lake views and equipped with air conditioning and free WiFi. The hotel also offers a 24-hour front desk, a restaurant, bar, and room service for the convenience of guests. For those looking to explore the city, the hotel provides a shuttle service at an extra charge. With prices starting from $143, the Pan Pacific Hanoi offers a luxurious and convenient stay in Hanoi.
When it comes to dining options, the Pan Pacific Hanoi has you covered. The hotel features two on-site restaurants that cater to a variety of tastes. At Pacifica, you can indulge in a culinary journey with a wide selection of cuisines including American, Japanese, Jewish, Seafood, Sushi, Vietnamese, Local, Asian, International, and European. The restaurant has a family-friendly ambiance and a modern atmosphere, making it a perfect choice for all guests. For those craving Cantonese and Chinese cuisine, Ming Restaurant offers an exquisite dining experience. Both restaurants provide a delightful culinary adventure that will satisfy even the most discerning palates.
No need to worry about payment options at the Pan Pacific Hanoi, as the hotel accepts various payment methods. Cash is accepted, and you can conveniently settle your bill using Visa, American Express, Diners Club, Mastercard, JCB, UnionPay debit cards, and UnionPay. Whether you prefer to pay with cash or use your card, you can easily enjoy your stay without any hassle.
With a range of room types available, the Pan Pacific Hanoi offers accommodations for every traveler's preferences. From the spacious Studio Suite and Pacific Club Room to the cozy Deluxe Twin and Double Rooms, there is something for everyone. Each room is well-appointed, boasting modern amenities and stunning lake views. Whether you're traveling with a loved one or with family, you'll find comfort and convenience in the well-designed rooms at the Pan Pacific Hanoi.
Embark on a luxurious and convenient stay in Hanoi at the Pan Pacific Hanoi. With its top-notch amenities, delectable dining options, and comfortable rooms, this 5-star hotel is the perfect choice for travelers seeking a memorable experience. Book your stay now and immerse yourself in the vibrant atmosphere of Hanoi while enjoying the exceptional hospitality of the Pan Pacific Hanoi.
Closest airports
Noi Bai International Airport
12miCat Bi International Airport
59.4miSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
View
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Studio Suite
1 King Size Bed
430 sqft
Lake view
Private Bathroom
Bathtub
Minibar
+
Indulge in the spaciousness and comfort of our Studio Suite, boasting a breathtaking lake view. Equipped with a luxurious king-size bed, private bathroom with a bathtub, and modern amenities like a minibar and flat-screen TV, this stylish room offers the perfect retreat for you and your loved one.
Pacific Club Room
1 King Size Bed
375 sqft
City view
Private Bathroom
Bathtub
Minibar
+
Welcome to our Pacific Club Room! Enjoy a spacious 377 sqft retreat with city views, a private bathroom with a bathtub, and a comfortable king-size bed. Indulge in amenities like a minibar, flat-screen TV, and free toiletries, while staying cool with air conditioning. Perfect for 2 adults and 1 child, this room offers a peaceful escape with soundproofing and upper floors accessible by elevator.
Deluxe Twin Room
2 Twin Beds
375 sqft
City view
Private Bathroom
Minibar
Flat-screen TV
Stay in our spacious Deluxe Twin Room, offering 377 sqft of comfort with 2 cozy twin beds. Enjoy the city view, private bathroom, minibar, and flat-screen TV, and indulge in the convenience of air conditioning and soundproofing.
Deluxe Double Room
1 King Size Bed
375 sqft
City view
Minibar
Flat-screen TV
Air conditioning
+
Our Deluxe Double Room offers a spacious and comfortable stay with a stunning city view. You can relax in a soundproof oasis with a king size bed, and enjoy amenities such as a minibar, flat-screen TV, and air conditioning.
Premier Lake View Room
1 King Size Bed
375 sqft
Lake view
Private Bathroom
Bathtub
Minibar
+
Experience the ultimate lake view in our Premier Lake View Room, a spacious and luxurious double room with a private bathroom, bathtub, and minibar. Unwind and enjoy the stunning vistas from your upper floor room, complete with a flat-screen TV, air conditioning, and soundproofing for complete relaxation.
8.4
332 reviewsFrom
$143Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇳🇿
Anita
9.1
9.1
Hotel is lovely, staff are helpful, friendly and super polite. We had the pool and gym pretty much to ourselves. The facilities are fantastic, biggest gym in a hotel we have ever seen, sauna was great to relax in before a long haul flight. Other room service food was fine and the rooftop bar was fantastic!
The food. Don't get the pancakes they are inedible we sent them back. Admittedly we were ordering al-la-carte after breakfast had closed but I would say these had been made at 7am and left in a warming drawer. Other room service food was fine and the rooftop bar was fantastic so not really a big deal :)
🇭🇰
Yan
9.1
9.1
- perfect location with convenient stores, cafe and restaurants around - nice lake view, can go for a walk when weather is pleasant - very friendly and helpful staff, if you order food on Grab they can actually deliver to your room, some of the other hotels i stayed in Vietnam usually call me to go down and collect the food by myself - love the desk against the big window with nice view and sunlight
- in-room facility is a bit old really - mattress not comfortable enough compared with other newer rooms - you can not open the window, for those who need some fresh air this might be a concern
🇬🇧
Vince
9.1
9.1
The staff were extremely helpful. I left my wallet and phone in a taxi and they did everything they could to help. Eventually my items were returned and I'll always remember the willingness to help us.
The only thing I'd say is weigh up location and chose a hotel based on this. We liked where we were as it was close to some restaurants we wanted to visit and not far from the French and old quarters too. Its cheap and easy to get around by taxi and pan pacific hotels always deliver
🇸🇬
Ccs1988
8.2
8.2
The customer service was great upon checking in. Seamless experience. Did not know what to expect but the room was bigger than what i expected and that is probably a plus. Balcony overlooking partial street and river which is kind of nice. With the cool weather and cold wind blow, oh make me reflect just staring down at the scenary.
The rooms really look dated with the bi-fold doors which are very squeezy and looks very confined. Living room and bedroom doors weren't able to latch and lock properly. The ceilings were kinda stained as well making it look very old. I did booked a smoking room and was told to upgrade to pacific club for one. And upon checking in the room. i see a big no smoking sign on the working desk. I did not raise this up and made a complain as my stay was just one night. But i think this could be improve by noting down guests' needs. And not forgetting i paid extra just to get a smoking room and i didn't get one.
🇦🇪
Annie
9.1
9.1
Our room had a nice view of the lake and the bed was really comfy. Their terrace bar was perfect for sunset as we sampled their afternoon tea (the set was basic though, could improve by adding little pastries). Their staff were all polite and kind, the concierge took care of our Ha Long Bay tour and assigned us to an efficient tour operator. Won’t hesitate recommending this hotel to our family and friends whenever they’re traveling to Hanoi.
Nothing much really😊
🇸🇬
Bin
10
10
A very pleasant stay in Pan Pac 5 star luxury. Ms Tracy Tranh the Front Office Manager greeted us a very warm welcome. She also helped us with the commute around Hanoi. So with her other staff. The Pan Pac pool and gymnasium they are must do. Pleasantly surprised there is a menu of Singaporean in-room dining dishes. A little more authenticity would be perfect.
nil
🇫🇮
Mika
10
10
The location of the hotel is excellent. No place is too far to move. Walks nearby are also excellent. Roof terrace bar!!
In hotels of this level, you very rarely hear a negative answer from the staff. Now it happened three times in one morning. No help to charge the phone, no matches and no mustard provided at breakfast, not even on request. Strange in itself.
🇩🇪
Dr
9.1
9.1
The comfort and service were very good. The breakfast was excellent. The pool is very big. There is a temple for sightseeing and small restaurants and bars in the neighbourhood. It is not lokated in a tourist area.
The pool is just for sports - no pool bar. Electrical equipment is poor: The light at bed was wrong connected: I switched on the other side. Charging a mobile wasn‘t easy.
🇬🇧
Becky
10
10
Our stay at the Pan Pacific Hanoi was lovely. The staff were so friendly and really went out of there way to make us feel welcomed. The breakfast was really nice and I would recommend you get this. The spa facilities, gym, swimming pool, jacuzzi, steam room & even showers were top quality. The roof top bar has the most amazing views of the skyline across from the lake in the evening.
N/A
🇯🇵
郡
10
10
Best lake-view in my life. Night view from the TOP(Summit) was excellent. Staff members were kind and well-trained.
Everything was fine. Only one improvement I want to recommend is water pooled with a depth of 1-2 cm after shower. Cleaner shower room is expected in the next time.
Attractions
West Lake (Ho Tay)
0.2miTran Quoc Pagoda (Chua Tran Quoc)
0.2miHo Chi Minh's Residence (Nha Bac Ho)
0.6miPresidential Palace
0.8miLong Bien Bridge (Cau Long Bien)
1miDong Xuan Market
1miVietnam Military History Museum
1.2miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.4miSt Joseph’s Cathedral (Nha Tho Lon)
1.6miVietnamese Women’s Museum
2miHanoi Opera House (Nha Hat Lon)
2.2miVietnam National Museum of History
2.2miPhu Tay Ho
2.4miVietnam Museum of Ethnology (VME)
2.7miVan Phuc Silk Village
6.5miAttractions
West Lake (Ho Tay)
0.2miTran Quoc Pagoda (Chua Tran Quoc)
0.2miHo Chi Minh's Residence (Nha Bac Ho)
0.6miPresidential Palace
0.8miLong Bien Bridge (Cau Long Bien)
1miDong Xuan Market
1miVietnam Military History Museum
1.2miVietnam National Fine Arts Museum (Bao Tang My Thuat)
1.4miSt Joseph’s Cathedral (Nha Tho Lon)
1.6miVietnamese Women’s Museum
2miHanoi Opera House (Nha Hat Lon)
2.2miVietnam National Museum of History
2.2miPhu Tay Ho
2.4miVietnam Museum of Ethnology (VME)
2.7miVan Phuc Silk Village
6.5miAirports
Noi Bai International Airport
12miCat Bi International Airport
59.4miPacifica
Cuisines
American•Japanese•Jewish•Seafood•0•Sushi•Vietnamese•Local•Asian•International•EuropeanAmbiances
Family Friendly•ModernMing Restaurant
Cuisines
Cantonese•Chinese•AsianAmbiances
Family Friendly•ModernLocation
IndoorAvailability
All seasonLocation
OutdoorAvailability
SeasonalSpa/Wellness packages
Free parking
Pet Friendly
Indoor swimming pool
Outdoor swimming pool
Free wifi
Steam room
Air conditioning
Kid-friendly buffet
Beach chairs/Loungers
24-hour front desk
Lake view
Non-smoking rooms
Live music/Performance
Bar
Fitness center
Soundproof rooms
Elevator
Room service
Restaurant
Sun deck
Terrace
View
Wheelchair accessible
Bathtub
Upper floors accessible by elevator
Free toiletries
Soundproof
Private Bathroom
Parking On Site
Accessibility
Entire unit wheelchair accessible
Upper floors accessible by elevator
Wheelchair accessible
Activities
Golf course
Happy hour
Live music/Performance
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Currency exchange
Express check-in/out
Invoice provided
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Hair/Beauty salon
Heating
Non-smoking rooms
Pet Friendly
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Kitchen
Cleaning products
Electric kettle
Living Area
Desk
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
BBQ facilities
Sun deck
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Contactless check-in/out
Room Amenities
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hairstyling
Indoor swimming pool
Locker rooms
Massage
Neck massage
Outdoor swimming pool
Personal trainer
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Yoga classes
Transportation
Car rental
Shuttle service
View
City view
Lake view
View
From
$143Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in all areas and is free of charge.
Age restrictions
Age restriction may apply
Parking
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0+ years
Extra bed upon request
$28 per person per day
12+ years
Extra bed upon request
$56 per person per day
The price in VND has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for cribs.
Cards accepted at this property
Visa,
American Express,
Diners Club,
Mastercard,
JCB,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
What are the check-in and check-out times at Pan Pacific Hanoi?
Planning to stay at Pan Pacific Hanoi? Kindly note that you can check in after 02:00 PM and before 12:00 PM is when you'll need to check out.
Is there parking at Pan Pacific Hanoi?
Yes, there is parking available at Pan Pacific Hanoi. The hotel provides free on-site public parking and no reservation is required.
What's the nightly rate at Pan Pacific Hanoi?
The entry-level price at Pan Pacific Hanoi is $143. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What types of rooms does Pan Pacific Hanoi offer?
The Pan Pacific Hanoi hotel offers a variety of room options including Studio Suites, Pacific Club Rooms, Deluxe Twin Rooms, Deluxe Double Rooms, and Premier Lake View Rooms. All rooms are non-smoking and have a room size of 377 sqft or 431 sqft. The rooms can accommodate 2 adults and either 0 or 1 child, and the beds are either King size or Twin.
What is there to do in Pan Pacific Hanoi?
Guests at Pan Pacific Hanoi can spend their time enjoying the leisure amenities offered by the hotel. They can relax and rejuvenate at the spa, which offers wellness packages, a steam room, sauna, and various massage treatments. The hotel also has both an indoor and outdoor swimming pool, allowing guests to swim and lounge in the water. For those looking for a more active experience, there is a fitness center with personal trainers and fitness classes, including yoga.
When it comes to dining, guests have a choice of restaurants on site. Pacifica offers a variety of cuisines including American, Japanese, Jewish, seafood, sushi, Vietnamese, and international dishes. Ming Restaurant specializes in Cantonese and Chinese cuisine.
Overall, guests have a range of options for relaxation, recreation, and dining at Pan Pacific Hanoi.
Is there a swimming pool at Pan Pacific Hanoi?
The Pan Pacific Hanoi has two pools. Pool 1 is an indoor pool and is available all season. Pool 2 is an outdoor pool but is only available seasonally.
Are there restaurants located within Pan Pacific Hanoi?
Yes, the Pan Pacific Hanoi hotel has two restaurants on site. The first is Pacifica, which offers a range of cuisines including American, Japanese, Jewish, seafood, sushi, Vietnamese, and more. The second restaurant is Ming Restaurant, which serves Cantonese and Chinese cuisine.
Does Pan Pacific Hanoi accept credit cards?
Yes, Pan Pacific Hanoi accepts credit cards. You can pay with Visa, American Express, Diners Club, Mastercard, JCB, UnionPay debit card, and UnionPay. Additionally, cash payment is also accepted.
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