The staff was brilliant! Informal enough and went the extra mile to help with each of our many questions and necessary arrangements. Breakfast was generous and served in the same room that turns into evening restaurant. We had one meal there and it was abundant and tasty. The location is out of town centre but at relatively short walking distance and very quick on a taxi. Nearby there's one of the best restaurants of El Calafate with great food and fab views towards town, lake and mountains and perfect at sunset.

We were on single beds and unfortunately they 'walked' as we moved as we slept. They were rather small and could do with an upgrade.

Lovely option in El Calafate. We were having issues cancelling a Western Union transfer and Manuelle and Valeria at reception could not have been more helpful. They called the customer care line repeatedly to explain our issue and get the problem resolved. The rooms were nice and the bed very comfortable. Would definitely stay again!

Nothing

The staff are very friendly and helpful. The Breakfast is ok. Nice large reception area with comfortable lounge chairs.

In one word noise. The walls are paper thin so you can hear the other guests moving around. There are dogs close by consistently barking during periods in the night. When I was there it was particularly hot weather however there were no fans available which might be helpful. WI-FI is a bit hit and miss.

Nice-looking hotel, I got a very clean and cozy room with a beautiful garden view. Good breakfast.

Although the hotel is located a bit aside from center, you still may hear some music at night. Also, they have plastic roof panels, which may be noisy in the wind.

nice big rooms, nice shower. I liked wooden floors/ceilings, which gave nice resort-hotel feeling

management needs to display information about town, bus time tables etc. , as some busses don’t pick from hotel but they leave directly from bus terminal. information should also be in English

Staff was amazing. It was an easy walk into town. Bus station is a 15 minute walk away.

There is a bar nearby that can be loud. Just depends on which room you have. Not the hotels fault.

Nice hotel, good value for money. The staff was very friendly and always more than willing to help, especially Ornella who was very kind to us. They have lunch box options if you want to buy them at the reception and the sandwiches were really good. Nice breakfast too!

breakfast nice, helpful personnel nice building good heaters as weather outside was cold

some of the rooms are very cold (first room we got was super cold but they accepted to swap) would be nice to have better window shades (sunset during summer is at 11 pm, so you can not sleep earlier)

great place, super quiet and nice spacious rooms. 5min walk into town. lovely staff, super helpful with everything! breakfast delicious with what felt like home cooked baked items! we ended up rebooking to stay there when we came back as it was just so nice.

Really cozy small room, it had the necessary, very warm and great shower. The breakfast is basic but good enough.

Maybe the rooms are too small? Not a big deal for me