Rebecca at Reception was fantastic.

The room was very spacious and clean. The location was ideal and close to nearby shops. The pool was so refreshing.

We had two rooms booked for our stay that had Double bed +Sofa beds. One room did require two separate beds for the stay for guests in question. In both rooms the sofas were so uncomfortable to sit on and in no way able to be slept on. Would suggest replacements of sofas for sure. Exhaust fan in one bathroom with no cover over the vent, surely a OHS issue.

I liked a 3 min walk to the local main shopping centre, the staff were friendly and helpful, the shower was massive and the room was also quite big.. and after a hot day at the zoo, relaxing in the pool 😎😎I’d go back again, it was awesome

There’s just a parking lot so parking the car near assigned room and then going somewhere and someone else taking it.. I think all hotels should have assigned parking spaces for guests near their rooms. Otherwise quite a lot of parking spaces there.

Help full staff available when needed clean spacious room comfortable bed crisp clean sheets on arrival.

I loved it all from the very professional staff to the exceptional luxurious rooms

Clean and comfortable with plenty of supplies. Located in the centre of town within walking distance to shops and cafes.

Room was noisy as we had two families in the rooms beside us. Yes I did book a family room but the next door families hung out on the balcony cooking with children running around until 10pm. TV was small and not able to be seen from the lounge that was situated in the room.

This is our preferred motel when we stay at Cessnock. We've been coming here for 3 years. Rooms are spacious and a good size bathroom, so not cramped at all. Sofa & table & chairs also in the room. Kettle, toaster, plates & cutlery along with tea,coffee & biscuits, a nice plus after a long drive. The bed is comfy.

The floor could do with a wash.

Room was what i booked, it was clean and easy to access as on ground floor. The staff were also extra helpful as we arrived late and we had a trailer to park. they helped with all of this and made it very easy for us. Check out in the mornig was easy too.

nothing, everything was fantastic.

The rooms are a good size and well furnished, although in need of a freshen up. I liked the bed, although it was a bit hard for my husband. The pillows were very comfy. Staff were friendly and helpful.

The bed was made up with only a sheet and we had to search in the cupboard for a blanket. The only blanket was too warm. Some other guests were accidentally given keys to our room and opened the door after we were in bed. They were apologetic, as were the staff the next morning but it was disturbing.

Good place for night stay but not good for day stay because all the amenities like bbq and pool is at the street. It should be at the back but cannot remodel the building. So, it’s good to stay only not for fun. I like it.

If there was a backyard with pool and garden.

Room was good, clean and well equipped with AC, WiFi, Microwave kettle and Iron. Close to Cessnock City centre.

Only negative (not a big negative)- I prefer an Ironing board that stands by itself. I don't like the small boards you put on a table (ours collapsed a couple of times)