Close to our bike rides, comfortable, had everything I needed.

First night was quiet, second night, people in the other half of the cabin had moved in, and the sound of furniture moving and/or people moving went on till about 11.30pm, disturbing my sleep, as in not able to sleep until they finally stopped. Screen door was almost impossible to open and close, I tried but it was stuck on the rails, once I did get it open l left it that way. No bedside lamp was provided, when I went to ask for one l was told they do not supply them. I would expect to have one.

Unit was good size. Facilities were great. Bed was very comfortable. Easy access and sealed parking. Very little traffic noise and location is close to Pacific Highway. Well maintained site.

A sealed path to the front entrance would be an advantage rather than dragging your stuff through wet grass. More cover over the front entrance would be a great advantage in wet weather, in fact if the deck had a cover it would enhance the use of it. Covered car parking would also be a great asset. A bigger bottom sheet on the bed so it could be properly tucked under the mattress would be much better.

Beds were very comfortable. Deck was lovely except that there were only two chairs for three of us.

There was some confusion with booking. I think the booking company deliberately deceived me by telling me the discounted price did not include a kitchenette or air con. There had been some recent renovations, but the general condition of laminated surfaces was poor. The website didn't make it clear that the bunks were only meant for children.

Seamless check in and out , which can all be done without office staff presents, as we arrived later than office hours and check out earlier to catch morning flight. Nice cabin and nearby to airport just a 10mins drive. Staff are responsive to message in app. They prepared maps and some info for travellers as well. Thank you for their forgiveness in the incident where we accidentally broke a wine glass. So sorry for that.

The toilet is a bit old and think might need some refurbishment. Tiles in toilet broken a little but still not too bad of condition.Bed a bit too soft for me.

There was an issue with my room. Instead of dismissing me, the staff responded with the upmost consideration and help. I was moved to another room and was assisted in everyway.

There was sign saying I could follow a path to get beach access, but the lock on the gate seemed to have been there a longtime and the sign not updated/ removed

nicely set out. very clean inside and out. easy walk or quick drive to pub or other direction to beach. parking right at our door. studio cabin was neat, clean and tidy well lit, great shower and adequate meal prep facilities. enjoyed a coffee on didn’t really explore facilities as we arrived on dark & left next morning.

arrival receptionist didn’t explain boom gate procedure! small feature missing which we always appreciate is a bedside table and lamp. had to get out of bed to turn out light. location of power points not very practical-it was tricky to boil the kettle.

All of the comforts of home. Easy parking, super comfy bed, cold fridge, tv with good reception and everything offered by a normal hotel.

I was in cabin 13 which was close to the entry & exit boom gate for vehicles which made noise a few times throughout the evening / early morning. Just not used to this noise / car sound at my home so next time will request a cabin back from the boom gate. Everything else was fantastic

Small touches that made the experience great. Customer service upon arrival was friendly and professional and the aircon in our cabin was turned on prior to our arrival. The bed was comfy, so very thankful for a great night sleep. The cabin was also spacious!

Nothing in particular but an extra shelf in the bathroom if I had to nitpick.

The room is little bit old but clean and enough space to stay. Staff are friendly and kind.

Electrical stove smells so bad when I turn on.

I could not fault Ingenia in any manner from the competence and friendliness of staff to the cleanliness of the cabin and facilities it was a peaceful and respectful environment to stay. I would highly recommend Ingenia Kingscliff to other travellers.