In town, large spacious rooms, suitable for large families, 2 amenities, comfortable beds, cold aircondition, large TV and comfortable lounge, close to pool, family enjoyed pool, close to laundry, 24hr laundry, large kitchen and fridge. Would come here again and utilise same apartment for my family

Cigarette buts lying on drains leading to room, gardens need to be maintained, area outside need to be blown, hosed and cleaned. Debriz falling i to pool area, pool needs to be cleaned noodles broken. Signs noting Smoking area and put butts in bins provided. Needed cups, large knife or chopper, salad bowls, large saucepan

Perfectly located in the heart of Shinjuku, Just steps from Golden Gai. Tons of restaurants and shopping, 7 minute walk to the train station. Steps away from two conviene stores. The staff was very friendly and helpful. The room were good for the price. I would stay here again

Rooms were small but that’s normal for Japan. Not much else

The area is good close to everything staff is great

The blankets in the rooms stunk they were not washed and the aircon vents were dirty I cleaned them out as my boys got sick and the fans were dirty I cleaned them also Not to fussed. Maybe routine cleaning on certain places may need to be put in place

Nice big room, had a double and single bed to myself. Fridge with milk, tea & coffee, microwave provided in the room.

Short walk to the central area. Be aware that the reception is not always staffed.. I arrived at 2pm on a Sunday when the reception should be open until 3pm but no one was there. Picked up the phone and was told to wait 10 minutes. Other guests opened the key box for me (I hadn’t been given the code) so I could get into the room.

Location was good. Room size was good. Room was very clean. Staff were friendly Access was good Thank you. Would recommend to others passing through. Nice place to stay

Parking out on street was a little unsettling for us. A lot of light in the room at night. Room was a little overdone with glen20 spray and could have been aired some more before our check in, however was finished not long prior to our arrival.

Everything that I utilised was great!! The nice lady at the counter, The temperature of the room when I first arrived, The fresh cleanliness smell of the room, The comfort of the bed. It was all really good and no complaints from my end.

There wasn't really anything to dislike. Could it have been cheaper yeah sure, but as an owner you venture into a business to make money.

I liked the location and reception staff were friendly. It was on a busy road but with door closed you couldn’t hear it.

Office was not manned very often. There was a sign that said it was because of staff shortages. There was no information given at check in regarding wifi password and what to do at checkout.

The location was close to hospital where my husband had an operation,it was nice and close.Thankyou for giving us a room on ground level as we are almost 90 years of age.Our daughter is our driver and helper.we would be very happy to stay there again.Thankyou very much Dorothea Stonehouse Tully.

Great location just a few streets back from the Boardwalk and close to all the city.The swimming pool and rock pool was excellent.

The shower curtain was too short and the shower sort of flooded the bathroom floor. The room seemed clean but the surrounding stairwells and hall areas were grubby.

The fact we were given a room on the ground. It was quieter than i expected being close to the road. It was up to standard as far as being clean. Nothing to rave about on the decor but you are only there to sleep and as long as the bed is comfortable and plenty of hot water what else do you need.

We were happy.