I loved how it was get your key and not have to interact with people as I am a very shy person and not good with interacting with other. That’s the location was perfect for us to get around and not have to use the rental car very much. Also that the whole building was nice and clean. The signs around the place was very clear and understandable.

The only thing that was hard was the parking for picking up the keys as a tourist it was confusing and very stressful. I would suggest people to drive to the coles car park and walk to collect their keys from the pick up point as we found it easier that way and les stressful trying to find a car park. That it wasn’t fully stocked with the basic e.g toilet paper and conditioner etc so we have to spend money on things that we thought was provided.

Loved the apartment, perfect spot and even better spot of the ocean. Would defiantly want the same apartment again for our next trip. Perfect kitchen, if you want to cook or eat out plenty of options.

We didn't like how the company that was looking after the apartment operated. Communicated through text, wouldn't take calls. Had to text card details through text, wouldn't do over phone. No way of speaking to someone on call, all through text message and had to hope they responded. Too many text messages enquiring when we would be picking up/dropping off keys but no communication back when we had an issue.

The property had everything we needed, was clean, spacious (even for a family of 5) and in the perfect location. We flew to the Gold Coast from Sydney so didn’t have a car, we could walk to everything we needed but also had the tram station out the front, and a bus stop at the back of our building. If we booked another stay in the Gold Coast, we would stay here again! The kitchen was well equiped and having a washer and dryer for clothes was a god send!!

I honestly can’t think of anything to improve the property.

The size of the apartment was huge and the views were stunning. (Apartment 1374 - on the 37th Floor on South Tower) So much room for large family of seven. The covered balcony has a large table that comfortably fits 8 likewise with the indoor dining. Kitchen has double size fridge and the hotel facilities are fantastic, including three pools, gym, spa, sauna steam room and sunloungers. We also got free underground car parking. The location can not be beat. Centre of everything Surfers has to offer - and the view is 300degrees. You can look straight down Cavil Av to Surfers Main Beach. Oh this place was truly a multi-million dollar property.

Possibly a few extra wine glasses - but honestly that was minor - everything we needed was at our fingertips anyway.

Location. Conveniences. Highrise building. Well secured. Less crowded. Thank you for the free late checkout option given. Easy to communicate with the management team.

1. Couldn't find access to the rooftop pool as mentioned in the room facility description. 2. Key pick-up and return processes were not easy at all. Given instructions were perfect but due to the lack of parking space, had to walk around 1km up and down just to pick up and return the keys. Luckily it was a nice town, so it didn't bother for us to roam around.

Wonderful views from every aspect and perfect for two families, very convenient to everything you need, pools are wonderful and easy to find(once you know where), pretty easy to check in and awesome staff to assist.

We had a few issues the first was -The wi-fi was not working (password would not connect to anything) -The shower in the bathroom with the full bath is cracked and was a slip hazard(luckily no-one was injured badly just a little bruised), extra bath mats in that bathroom would also be helpful with this issue until resolved. - there were multiple down light bulbs that didn't work - the air-conditioning units and vents need a good clean There was also rubbish left in the hallway at people's doors for 3 days and most of it was food rubbish too, this has nothing to do with Holiday paradise more circle on caville

Ocean view from apartment. Just 5 minutes walk from beach, cleanliness, comfortable beds, almost everything a hotel apartment would have. Overall value for money and would recommend.

It was bit challenging to sort out self check in and communicate with property staff as phone number never got picked up. Have to rely on emails, messages where they take time to respond. Wifi didn’t work but not big deal.

Great location on Cavill Avenue a very short walk to all facilities, shops, tram and beach. Modern and well maintained building with fast lifts. Car spot was a bonus. Easy Check-in\check-out with friendly contactable staff. Nice view with balcony spa bath a plus. Well stocked kitchen & linen. Restaurants & Woolworths below for those rainy days and eat-in days. Made good use of the fantastic outdoor and heated indoor pools.

Nothing. Everything was supplied and working as indicated.

Everything was conveniently located within walking distance, and the views were spectacular, especially at night. Woolworths is conveniently located just metres from the lobby entrance, plenty of restaurants only metres from lobby entrance. The young lady at the key pick-up was kind, funny, and very insightful. Overall, we had an amazing stay and would highly recommend staying there. We would definitely book to stay there again in the future if we are attending any other events in Surfers Paradise or even just for a holiday getaway.

We loved the stay, but if we had to try and find a fault, it would only be that we could softly hear music quite late Saturday night but it wasn't bad enough to keep us awake, so it wasn't an issue.

The Paradise staff were very responsive, friendly and helpful. The apartment was beautiful. These aspects massively contributed to a very wonderful and memorable holiday! Thank you :)

I think the cleaners forgot to check a couple of hidden areas but no biggie.