Excellent location on Hastings street, close to shops, restaurants and beach. Parking was under the complex. Our apartment was beautifully appointed, comfortable and welcoming. The use of washing machine was great and the kitchen had everything and more than we needed. The outside patio for dining was well used and although facing the street was not noisy. We didn’t use the gym although it looked good and the pools are lovely in the sunshine and lit up at night. The accommodation exceeded our expectations and we would definitely visit again.

Nothing!

Location was great, quick easy access to restaurants, bars, shops and the beach. Stairwells all recently tiled and newly painted.

The bed was reasonably hard and not particularly comfortable in comparison to the other hotels we have been staying at this trip. The centre of the resort is shut off so to get to the Main Street was a long walk down a side alley way. Booking.Com did not mention that the resort was under construction with work being undertaken Mon-Fri 8am-4pm however thankfully we received a text message and email direct from the hotel after making a booking giving us the option to cancel. Booking.com should really state this on its page as there is major construction works taking place. We were grateful to be placed far away from the current worksite.

Fantastic location. Very friendly helpful staff. Great quiet room. Pool side drink service was brilliant.

Rooms are very tired - look and feel not what I expected. The bathroom needs a deep clean - areas of grout and shower door hinges black. Pool area very small and not maximising available space well. Pool service with light snacks other than crisps would be great. Other guests reserving seats and not arriving for hours unfair to other guests.

Location and proximity to the beach and National Park. Comfortable and good sized apartment. The Sebel reception staff were fantastic, so helpful and accommodating. The cleaners also did a great job every day and were friendly.

Our “River views” was also a busy road view. It was so noisy throughout the day that we couldn’t open the balcony doors. The pool area was surprisingly small. Looks bigger in the photos.

Good sized unit with good facilities included. Very comfy bed…made stay very relaxing!

Didn’t realise the pool wouldn’t be operational as work started so much earlier, but we were lucky that it became operational for the last 3 days of our weeks stay. We had two rooms/units in Building 6….. lift needs to be checked as door would open and shut when on basement level!

Location was amazing, the 1 bedroom suite was roomy and well-designed, reception was always available and helpful, and the renovations weren't as noisy as we expected.

As context, Sebel is undergoing renovations at the moment and some areas are closed off with detours organised. This meant that finding reception was a bit of an adventure upon check-in, as we had to detour via the carpark.

Location was brilliant. Even though renovations were happening we didn’t find them intrusive at all.

The American receptionist was quite rude when we arrived (I had spoken to a lovely lady prior to our visit in regard to parking our car while waiting for check in if we were early when we arrived the American accented lady was rude and a bit obnoxious when I spoke about the car and waiting for our check in ) gave her benefit of just having a bad day but no she was just a rude person.

Proximity

Not as clean as it usually is. Floor rug was very dirty and we had a toddler who would crawl on it. Also the pots pans and utensils were very cheap and not enough there for use if needed.

have stayed here before and the location is excellent. Since the last stay they have created more rooms by destroying the pool area.It is now very small for the number of guests, loungers never available after 9am. Post covid they have reduced staff and reduced services which makes the premium prices they charge extortionate. The two bedroom suite was comfortable and large but room service spasmodic.

see above

Great location Easy check-in check-out process Clean and well maintained

Renovations are an inconvenience when getting to and from room especially when you have a baby and pram. Pool area is very small and fills up too quickly when hotel is full and has too much shade during the afternoon