We found the location of the hotel to be excellent and only a short walk to restaurants, the waterfront and general shopping. We enjoyed walking around the city and getting to know it. We would def. stay again.

When checking in, I half joked & said, "I hope you've got a nice room for us " & I was surprised that the receptionist said because we'd booked thru booking.com he wouldn't be able to do anything about that as the room was already allocated. Which I thought was an odd reply and it made me wonder if we had booked directly with the hotel would we have been 'allocated' a better floor. I guess I'll never know !

Location right in the city and sky bus stops directly across the road as does the hop on hop off bus. Good size room, bed was comfortable. Could open a window which was good. Breakfast was average and service wasn’t great. Liked the lounge/bar area which was spacious and food was really nice. About a 10 min walk to the harbour.

Housekeeping service was not up to standard. Emptied bin but didn’t make bed. One small milk supplied but we were staying 5 days. Told us that’s all you get, until we complained. One day they didn’t come at all to change towels etc. definitely needs better management.

Location fantastic Room big and good. 7/10 Wardrobe small and useless. 2/10 Chairs are the worst in long list of hotels I’ve stayed. I’m a normal sized person . 1/10 Rooms are supposed to be a place to relax, and found it difficult in this hotel room. Breakfast in Charcoal very good. 9/10 Dinner in Cascade bar excellent, staff fantastic.10/10 We asked Ben at front desk for a recommendation where to eat. The front desk should have lists continuously updated and not look up google as this information was wrong and a disaster. Big reflection of hotel standard 1/10

Staff were amazing all times. We arrived on Christmas day. They looked after us offer dinner opener the bar for guests. The lobby and bar are amazing to hang out have a snack and a drink. The restaurant was also really good and morning takeaways coffees were on point.

I love the fact that the hotel tries to go green and help the environment but if I chose not to have my towels changed and room tidied up, we would not have also the rubbish collected and change of glasses cups. Very small observation and perhaps can be improved.

Location, size of the room, clean comfy, functional. Modern and well functioning bathroom. Didn't get noise, plenty of window air. Small gym that serves its purpose. Price was good for location. Staff were nice.

Parking, a bit scarce. Was a bit tight when trying to pass another car, and some guests were parked the 2 days on the side at ground level making it difficult to park and get out there when there were no other spots. This was a bit much and should've been managed by the hotel. I didn't want to be too harsh about it but i only dropped 1 point.

Location, very easy to get around Hobart city, very central. Room service was excellent. When we called reception for anything it was brought up to the room in a timely fashion and the staff were always very pleasant.

cutlery/crockery supply. Only one dinner plate. No kitchen knife to cut our rolls and cheese (for our lunches for a cruise for the next day). But any time we called reception our request was speedily attended to.

I have rated this hotel highly on the basis that the hotel is centrally located, and because my room was well-appointed i.e. spacious with a square layout around the bed, lots of natural light, power points next to the bed to charge your phone, and low light options in bathroom to leave the light on all night so you can get to the toilet. All of these little things add up to one great appointment. I don't watch TV when travelling but I swear the TV is one of the biggest I have ever seen for a hotel! I found the customer service to be professional and appropriately distanced (I am not a fan of overly zealous staff who have to say hello). I also loved the bar downstairs and as a solo traveller felt comfortable having a quiet glass or two. The whole experience was really fantastic and it re-affirmed my love for Hobart!

Nothing.

The location was fantastic, close to everything, the airport coach just opposite the road. we did go back to the hotel for dinner after we checked out, nice dining experience and the food was yummy, definitely will go back to this wonderful hotel again.

The hotel should provide luggage's rack for the hotel guest to put they're suitcase on and provide hanging hook in the bathroom for the room's guest to hanging their clothes up.

having stayed here numerous times over the years we have always found the biggest advantage was its location as you are basically in the middle of the city

having been and still are RACT members we found it a bit strange that we now have to pay for parking thereby reducing fairly well halving whatever discount your achieved ,surly ALL RAC members should be treated the same no matter which state you live in , very disappointed

Lovely spacious room and bathroom with separate bedroom. Very well equipped kitchenette, modern facilities and furnishings, comfortable on site lounge bar. Friendly bar staff. Ice buckets when needed. Great location

The apartment fridge barely kept food cool. We had to throw food away. Maintenance guy was dismissive and patronising and tried to blame me for using the "wrong" setting. Reception staff were officious and cold. No smiles. TV was clunky, no access to Netflix, no USB ports