I booked this hotel for a romantic getaway for my partners 30th and we had the most incredible time! The staff were amazing, very attentive and even left us a treat in the room for my partner on his birthday. The location is perfect, near to the cathedral and designer shops. There are some lovely restaurants nearby, and the museums are a short walk away. The hotel is beautiful, as are the rooms, it’s very different to hotels I’ve staying in before and I would definitely stay here again when returning to Vienna. A special thank you to the staff who made the stay special, it’s a trip we’ll never forget.

I’m not sure if our air-con was working as the room never dropped in temperature, the last night was especially hot as it had been a hot sunny day but it was our last night so I didn’t bother mentioning anything. The breakfast wasn’t the best, the staff weren’t great, some items from my breakfast were missing and we weren’t really sure what was included. Some tables had wine, coffee and orange juice and spread of food, but I had to ask twice to receive any water and I asked for a large black coffee with a bit of cream but I was rudely told I either had cappuccino or double espresso macchiato. It was a shame as the hotel was really superb. I haven’t reflect my rating as the restaurant did run under a different name.

You can't beat the location. It's right in the middle of all the action and historical landmarks, everything (within the old city) is walkable. The room was gorgeous with two separate toilets, a separate seating area with a TV and a large bedroom (with full bathroom). The mini bar was free with great options and a fantastic bottle of wine included (the staff did not disclose this was free which would have been nice to know from check-in). The bed was incredibly comfortable and staff was very welcoming.

I was not impressed with the hotel breakfast option, it was extremely over priced (70 euros for two small breakfasts - 7 euro cappuccinos is overpriced). There are other fantastic breakfast restaurants near the hotel that I would recommend over this one, don't waste your money.

every thing was wonderful .. the reciption .. the employee .. the cleaning .. very very very lovely staff .. Absolutely wonderful hotel

nothing .. i like evry thing

Stayed over the weekend. Great location - in the middle of the city but still a calm feeling. Big spacious room that was clean and especially liked the big bathroom and the luxury toiletries. Very friendly and helpful staff.

The bed was a bit hard but the cover & pillows was very fluffy. For those who are sensitive to noise it is good to know that they have a DJ at their restaurant at night and some rooms (including ours) have windows out towards that space so we could hear a little bit of the noise but nothing that disturbed our sleep.

Clean, bright and comfortable hotel right in the centre of the tourist area. Walking distance from most of the principal sites. Friendly and enthusiastic young staff.

35€ for breakfast!

Leo Grand probably has the best staff in the world! Especially the receptionists and their manager Dominic who offered up great help when we forgot our backpacks on the train. He not only helped us find useful information but also file a police report and was there at the police station with us for about 2 hours doing translations! The staff also helped us find lots of fascinating attractions and restaurants, which made our trip a perfect honeymoon despite the earlier incident! We couldn't express enough gratitude to the Leo Grand staff team! Thank you!

Hotel is beautiful and nicely decorated. Rooms are nice and spacious. I booked the grand deluxe room. The restaurant is also very nice and serves nice food. Apparently it’s one of the new hang out spots. Staff was friendly and very helpful. I was greeted in my room with a bottle of wine, macaroons, and a nice note. As for the location, it was super. I walked everywhere which was very convenient. I would highly recommend the hotel and would definitely stay again there if and when I’m back in Vienna.

I would have loved to have a gym or a spa. The receptionist explained that it would not possible because it’s an old refurbished facility and said she would send me info on nearby places but she never did. Maybe it would be a good idea to put this info in the room so guests know where to go if they need to exercise or go to a spa

The location is the best you can get in the 1st district. It's right in the middle of everything, 2 minutes from the subway. The room itself was perfect. All the facilities were modern and well maintained. The bed is one of the most comfortable I had the chance to sleep in and the shower was huge and nice. We arrived super early (11am) and they let us check in since the room was ready. They also let us leave the luggage at safekeeping after checkout until the evening so we can explore Vienna more until our flight. We haven't had breakfast, or dined at the hotel's restaurant, so I can't comment regarding that, but there are a lot of excellent caffes and restaurants around. I highly recommend this hotel and will definitely come back when returning to Vienna!

Seems from other comments that the mini bar was free. I'm not sure why they don't disclose this information if that's the case.

Location was perfect for exploring the city. Room was very well appointed, comfortable & spacious. Luxury pillows for a great night's sleep. Staff very friendly and attentive. We received a lovely handwritten welcome note in the room and a complementary bottle of wine. Breakfast in the outside seating area was amazing, all food cooked fresh to order.

Having to use a tablet to control the Television was unnecessarily complicated, as you needed to sign in with email account to watch most of the tv content - It was too much of a hassle to bother with. The indoor dining area was unusual and interesting with the canopy roof system being the star of the show, but the dining area as a whole didn't feel like a five star rating. Absolutely nothing wrong just, a bit underwhelming.

On Arrival the hotel provided a complimentary upgrade and helped us settle in. The staff are very polite, helpful and professional. 10/10 service always with a smile. The hotel is a good mix of its merging its history with a more modern touch. The room was exquisite, stunning visually with no compromise on comfort. It made a holiday into a living dream. The room was huge in size. Location wise its right in the mix of everything, close to the stephansdom cathedral and stephensplatz station. Never too far away to any attraction. If you're staying in Vienna this is the hotel to stay in.