Staff handled everything with warmth and professionalism. The Hotel is ideally located for people enegaging with the European Commission, parliament and associated government offices. There are ample supermarkets, bars and restaurants nearby and excellent transport links.

Breakfast is pricey for what you get.

Nice rooms, good bedding, nice shower and an exceptional breakfast!

The garage, which - as is the case with a lot of hotel parkings - is better suited to smaller cars, but is also a bit of fun, as your car goes into a lift to access it. And unfortunately the one lift going up to the top floor was out of service, so we had to drag our luggage up a floor through a steepish staircase. The nice young lady at the reception desk had proposed to take up my luggage as I am slightly handicapped, but it was not worth the bother really. A single lift for the whole hotel was a bit of a nuisance though.

The modern and location :) the bed is super comfy also and room is big for this reasonable price Def would recommend to people

There’s one night, neighbour were party till 2pm then had to call the reception and asked them to deal with the noise at 3am But soon as the staff went to knocked door the noise went gone. Just that little thing otherwise hotel is nice

Location, staff are excellent. Breakfast is OK. The room was adjasent (two rooms linked by a locked door) and that cause serious problems (no sound isolation, moreover, a crazy neighboug last night caused no sleep at all).

The room joined with another room by the door with no sound isolation, no safe feeling if you have a crazy neighbour… also pillows very very uncomfortable.

Perfectly connected to the airport and Brussels centre. Very quiet despite of being inside the heart of the EU District. Perfect for a short stay and a good night rest in a well connected area

It's strange that the light in front of the bathroom goes on automatically when you go to the bathroom room. In the night this is quite disturbing when you sleep with more then one person in the room. A on or of switch should be provided.

Breakfast: not complicated with many different salad and fruit. Bread is also good. Location: Quiet, easy access from the Brussels international airport by the direct express bus line(Line number 12) Near to the metro, railway and a few different bus lines. Room: Large room with jacuzzi bath. Just relaxing.

Staff was very pleasant and friendly. Our requests were addressed swiftly. The room was cozy, albeit small and rather dark. Small I mention in particular in relation to the high end price.

There are basic amenities in the room that could be upgraded. Bathroom in particular was very basic, and the room not very large.

Nicely located hotel with quite cosy rooms. Very, very nice and helpful staff at the reception! :)

We would appreciate a little bit more of basic bathroom cosmetics (like a soap or a lotion), especially that it was a longer stay (4 nights).

Central location in particular for people who have business with the EU Institutions in Schuman area. Very close to restaurants and bars and close to metro station. Delicious breakfast, variety of products. Helpful and professional staff. The bed and pillows were very comfortable!

Poor internet connection

really good, next to public transport, very calm area, (european quartier) and very clean. you have a lot of restaurants and pub around or with the bus (place jourdan)

the water pression in the bathroom was low