I have seen many reviews saying this aparthotel is showing age, this is not true- this is a beautiful apartment, fully furnished, black and white theme, super bathroom, located opposite to a metro station and Carrefour, ATM next door, less than 1 km to grand place, and palace. Big TV, comfy sofas and beds, heating and ac, fairly well equipped kitchen. Check in and check out was easy.

Well, I have seen many people point out this, but they still haven't considered changing it seems- there is only one key card. So if you want to go out and buy something quickly, or you want to go out without your family - either you have to leave the others without electricity (because you have to put the card in the holder with sensor to power up the apartment) or they have to come downstairs to let you in because the lift only works with the key card. It's a major inconvenience. Second thing is asking for credit card details for damage protection deposit without an inspection with you before/after stay. The bathroom door is transparent like, fully transparent.

After reading other reviews i was very nervous, there seemed so many complaints, i was expecting problems, we entered the property following the instruction sent by confirmation, opened the door easily, its one of those doors you have to pull towards you first then push open. We stayed in a studio for 5 nights, for the 2 of us very spacious, bed big and comfy, well equipped kitchenette for cooking, (we only did breakfast) but could of cooked more, sofa with tv area, seperate big bathroom with bath plus seperate walkin shower luxury, good heating and silent, i thought it wasnt working so contacted the office, who was very prompt in replying, but in the end it was working, just needed to turn temp up, my fault, on the whole really happy. Definitely recommend and would stay again.

Not a good choice of washbasin in bathroom, big rectangular.

Overall very clean and a very good location. Close to bus and train. Cabs/Ubers are very cheap so very quick affordable journeys to town.

The bathroom door seemed like it was on the wrong way. Usually you can see out and others can't see in (it was made of glass), but it was hard to see out and very easy to see in if you're on the toilet or in the shower. Not ideal if you're not that comfortable with nudity or seeing you're travelling buddy like that (or on the toilet!). the bedroom door is a sliding door and there is no soundproofing if you're staying in the living room.

Large room with very large bed. Handily placed for walking into the centre. There are shops and bakers within a few minutes walk although the nearest one was shut on Saturday. Good airconditioning so window can be kept shut to avoid city noise Very white saving a large picture of woman above the bed which was curious!

We struggled with the door entry at first - had to ring up to get the precise details of which buttons to press. (Phone was answered promptly and help provided) Then also needed to use the key in the lift before it would respond. There was a notice in the lift. But all this detail could have been in the instructions for getting in, because the reception is unmanned (as described). We recommend getting the metro to Madou rather than walking from the central station like we did. Metro is tap-in with credit card and very easy to use.

The apartment is conveniently located near the Madou tube station, with a variety of stores in close proximity. Situated on a bustling main road in Brussels, it offers a clean and comfortable living space. Additionally, it is worth noting that the booking coincides with the Belgium national holiday celebration.

The size of the car portion is insufficient to accommodate the 4x4 vehicle. The car sustained scratches on multiple occasions when entering and exiting. The public car park was temporarily closed due to the national festival.

We visited many European countries in our trip, but our stay in this apartment was the best. the room was so spacious and comfortable. Yes they don't have a reception but they have a 24 hr duty manager you can call, they respond to complaints and very understanding. The location is very comfortable too, easy to walk to most places or take an uber

There is no washing machine in the rooms, but there is a central washing machine free in the building. So it wasn't so much of a problem

Location was ideal for us.

The room was cold, I called the standby number for an extra blanket. They told me to turn the heater up instead. Offcourse it took forever for the heater to warm up the room. In the morning when wanting to take a shower, the water had to run for at least 10 min before we even got warm water. We called again to the standby line and she said yes it can take a while just let it run.

We stayed here for 2 nights on a recent trip and thoroughly enjoyed it. The room was much larger than expected, and included a large bed, desk, fridge and more. It was nice and clean and the bed was very comfy. We felt it was well worth the money and would be happy to stay here again. On arrival we were given a door code to collect our room key, but there was a member of staff there to greet us anyway. The location was very central and once we found our way around, we were about a 10/15 minute walk to the central square which offered plenty of restaurants etc.

we stayed in this hotel as a family with a child in the studio. Everything was comfortable and good. The location is 15-20 minutes walking distance from the center.

the cleaning was not done in detail. Even thoug we stayed for 5 days, 2 dishwasher detergents were left. The lack of security at the main door can be unsettling. At the enterance you have pull the door qn then push it. some information as it, should visually add the information mail on the first day

The check-procedure was easy even if the labelling of the safe boxes was wrong. The room was large and comfortable, and the location excellent for my purposes.

Although I was very happy to find a hair dryer in the bathroom, there was no plug for it close to a mirror. Also the hooks for the towels were placed on the back wall of the shower - so had to walk over the wet floor to hang up the towels.