we can't fault the hotel.my wife is belgian and lived in ostend until she was 12 and now at 76 whenever we return to Belgium we head for the Princess. this time we came with one of our sons and his family and the family room is spot on.

nothing to dislike about the hotel although the parking in ostend in common with most other places is difficult and the hotel's limited garage space is usually booked up months in advance ,so we had to use the underground car park which wouldn't accept three of our credit cards on trying to exit and eventually after a good deal of panicking we were able to find two cards that the machine accepted to release our two cars.

The choice of food for breakfast was exceptional, everything from perfect scrambled eggs to pancakes was available. The staff were very helpful and friendly and the room was comfortable.

The shower was very good but it wasn't possible to have a shower without getting the floor very wet and the surface of the shower tray was very slippery and therefore a bit dangerous. A non-slip shower tray would be better or at least a grab rail on the wall.

Location of the hotel close to the beach, in a small street with little (one-way) traffic. The room offered enough space, was clean and quiet (second floor). Bathroom and toilet separated. Good bath (and shower). The small balcony was useful. The bed was nice. Breakfast was huge: great choice of everything (bread, eggs, cheese, yoghurt, fresh fruit, etc.). Last but not least, friendly staff, accurate and helpful. We stayed here with our grand-child for three nights and would stay here again.

No airco. The door of the elevator was a bit noisy. The children's room on the ground floor could need some refreshment (some toy-materials didn't work no longer as they should).

The Princess Hotel has been meeting our expectations since 1995, and this time managed to exceed them since it's refurbishment. The rooms are modern, spotless and feature a safe and ours had a walk-in shower which we prefer. 30 seconds walk to the seafront and a few minutes from the city centre where bars, cafes and shops abound. The breakfast was included and was excellent with a range of options; continental style or scrambled eggs and bacon, yogurt, even cheesecake or doughnuts if you so wish. There is also a pleasant bar area.

Location excellent. Have stayed in Ostend many times. Usually 4 times a year before Covid but in other accommodation. Room was everything I could ask for but appreciate my stay was out of season. Perhaps my requests may not be met in high season however would gladly return to the hotel.

Didn't like the cardboard cups for coffee in the room. I went out and bought a mug rather than use the paper cups in the room.

Great location,2 min walk to the sea front.Room was very spacious perfect for our family of 4. By the Reception area there is a small playing room which kept the kids busy for a long time. Thank you to the receptionist on duty on Friday night as he went above and beyond to help ,us really appreciate it

Breakfast waiters were not very pleasant. Breakfast had a good selection. However the bacon bits were a bit strange Street parking is a bit tricky, but there is underground parking nearby.

Great breakfast. Hotel very clean. Rooms very quiet. Location is fantastic, in a quiet street close to the promenade and the beach. Staff very welcoming, and immediately provided info about WiFi codes, and other info, including where to put our luggage at checkout. This made us feel really relaxed.

Just a point to note that not all rooms are air-conditioned.

Hotel is located in an excellent position being a min walk to the seafront and a 10 min walk to he main shopping area. A warm welcome was given and room was warm and clean. Breakfast was great with a choice of hot and cold dish's that were kept replenished

Hotel parking expensive, and free parking about 20 min walk away, but very busy and took a while to find a spot (Not the hotel's fault)

The room was very good and clean. Buffet breakfast was average of most continental ones, no complaints.

Cannot find any particular problems with this hotel, apart from the fact it woulde have been better if it had a restaurant. We were aware of this when we booked, so cannot complain about it.

All was good room ready for we we got there, clean and comfortable.

Parking was a bit hard and hotel only had 5 parking spaces, had to use an under ground car park at £25 a night. Hotel is a extra £18 a night to use there car park but you need to be a good driver to get in and out.