Food it was great with very nice services! I reccomand having brekfast and dinner. They serve various dishes on buffet. We always found clean table, even it was crowded. We appreciate the room cleaning every day!

Beds were too hard for us, but we had a clean room, new furniture, and great view. We were not used to have heating with airconditioning, but it was very efficient.

The accommodation at Royal Park Hotel Bansko exceeded our expectations! The location of the hotel was not far from the Gondola. The room was very clean and had a good organization. Breakfast and dinner had both variety and good quality food. The staff (especially the manager) was very friendly and ready to help with any kind of need. We forgot some of our personal belongings at the hotel and they were very ready to keep our stuff safe until we were able to pick it up. I would 100% recommend this hotel to my friends and family!

It was a bit too warm in the rooms.

We loved our stay here! The staff were very kind and helpful from the moment we arrived and were willing to help with anything we needed. The rooms are even more spacious than they looked in the pictures with comfy beds and a nice bathroom. The spa area is a very relaxing place to be which was perfect for me after an injury meant I could no longer ski. I would certainly recommend this place to anyone looking to go to bansko!

Wifi could have been stronger.

Manager and staff very nice and couldn’t do enough for you - we ate out most evenings as our friends were staying in town. Breakfast and bar very good.

Quite hot in our room so we kept the windows open - but I haven’t been to a hotel in a ski resort that isn’t hot

Everything was excellent: Spa with sauna, Turkish bath and pool was great, food was very tasty with multiple choices, staff was exceptionaly polite and helpful, room was large and very comfy, shuttle bus takes you to ski slopes in just a few minutes, just a perfect winter holiday.

Nothing, everything was great

We had a great stay. The hotel is warm and cozy, it has a great view and the staff was very kind. Would highly recommend!

Everything that I needed was there very good

It needs air-conditioning it was too hot sometimes

The hospitality it was perfect and very friendly

breakfast is good

rooms not like on pictures. pretty old

The Spa facilities were lovely as were staff operating the spa and used every night after skiing. The shuttle service was very efficient and the driver was very helpful.

The Food was terrible, buffet style, with nearly the same selection every morning and evening. Dried bacon, dried up scrambled eggs in the morning, pork/chicken one night, then leftover pork/Chicken made into something else the following day, the only thing worth noting was the salad bar every evening. Definitely not worth the extra payment for half board. We ended up eating out the last two nights we couldn't stomach it any more. Dining Staff are very quick to collect plates so much so that when you leave the table to refresh your small glass of water you may return to find your dinner and cutlery removed. Drinks, alcoholic/soft were meant to be included but you need to track down a waiter to request some as they're not forth coming to see if you would like anything as they're too busy clearing your dinner away. Eventually we gave up even looking for someone every night and drank water from tiny glasses out the breakfast machine. Rooms are very basic. ( Apartments) with not even a kettle or bowls for any 'self catering' needs, one pillow, no extra blankets or safe for securing passports.