We were family with 4 (adults) of what 3 (me and kids) are advanced skiers and one (my wife) not so. Skiing was enjoyable mostly as there was no big que on Gondola and slops were really nice, until afternoon when they get damaged due to worm weather. Hotel was on nice upper location, enabling long walks through the woods in free time, which was exceptional. Also swimming pool and jakuzi were with hot spa water were delightful. Night clubs are worth to visit.

I was expecting little bit more interesting food, although I can not state it was bad or not enough. Just I wood prefer more interesting or authentic.

The hotel was excellent for us and the staff is very helpful and nice (they even offered to make us some sandwiches for the road because we checked out at 11 am and missed lunch) , the hotel has a bus driving you to the gondola lift and back so if you ski you can even put your ski boots on. We had all inclusive and access to the spa area which means wet and dry sauna, swimming pool, jacuzzi inside and outside. You also have a fitness area, kids area. The food was really good and you even have vegetarian dishes. The room was clean and warm (we even had to turn off the heat sometimes because it was too hot for us). Excellent value for money ! I totally recommend the hotel even though is not close to the gondola.

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Friendly staff Nice breakfast Cable Tv Good heating

Old sofabed, Showerglass in bathroom was broken

Great family business. Each member of the staff did their very best that the guests are satisfied. Delicious, varied, home made food. Continous re-fill, so if you arrive late, you can still try out eveything. Wide range of facilities, e.g. gym, pool, table tennis, gaming room for kids, etc. although a little used or worn-out. Overall we pretty much enjoyed our stay, kind & smiling staff was of great contribution, despite not everyone speaks English.

Beds could have been more comfortable, or those were actually rather uncomfortable. All inclusive package does indeed contain breakfast, lunch, dinner and many kinds of different local alcoholic & non-alcoholic drinks, although just during that time when the Restaurant is open. E.g. You have to take care of your drinks between Breakfast & Lunch. By no means these are of major issues or complaints, one day we would certainly return.

Good location, about 10 minutes on foot to the gondola. Free ski shuttle. They have a swimming pool, sauna, jacuzzi, gym. Good breakfast and dinner.

Need slightly better maintenance, the apartments lack kitchen utensils and a hair dryer. We didn't ask, so I don't know if we would have received it. The road to the accommodation is not fully asphalted and cleared of snow and ice.

Family run hotel and all staff were really friendly and helpful. Rooms are a good size with a double bed, table and chair, sofa and balcony. Check in and out was really easy, bag storage was helpful due to our late flight.

Swimming pool and jacuzzi could have done with a deep clean and the steam room wasn't very hot/steamy.

the staff was very, very friendly, the room warm enough, the breakfast was good. there was no issue that we arrived at 2 am in the night. it was a good value for the money! quiet area, 10 mins walking from the lift

the wifi in the room wasn’t working properly and the bed was uncomfortable. the rooms need some furniture reparations. for using the spa you need to pay extra for bath robe and flip flops.

The hotel is clean, the rooms are nice, but the beds are not so big. The stuff is very nice, they give as everything that we needed in our rooms. Food for breakfast was classic, eggs, bacon, cheese, some fruit, cereals, jam...The drinks are cheap, you can drink by the pool.. The water in the pool was nice, warm, and also the sauna and steam bath were nice.

As always, all recommendations for the hotel and the friendly staff. The food was delicious and perfectly prepared. I hope we will see each other next season.

Pleasant atmosphere in the hotel and friendly staff.

We had a great time in Royal Bansko. The kids loved the pool, the jacuzzi and the table tennis. Breakfast and dinner was good, we always found something we liked. Staff was always smiling, nice, helped in everything (called us a taxi, found our daughter's lost rings and they were flexible before travel when we wanted to change our booking). We would love to return!