Parking garage. Polite staff. Very good location, in walking distance from the city center (15-20 min by foot). Spacious room, and big bathroom with all the toiletries. Windows can open normally. Wi-Fi was good.

Parking garage and spaces are narrow and tiny, so if you have bigger car, it can be a problem. Breakfast could be better. (for example they need to add some cheese and fruits). Room was cold, even we turn on the heating. Price is too high for Sofia.

Convenient location, very good size room. Staff are generally friendly and helpful when asked for assistance. I have stayed in a few Sofia hotels and that one is one of the better ones.

Some of the facilities can do with updating. Little things like , there is no need to change towels daily unless clearly discarded, label the food at breakfast, offering an open pot of yogurt for everyone to help themselves is like not offering it, staff could say hello a bit more often. Arrived late on Sunday, the restaurant was closed.

The location is perfect, near Alexander Nevsky Cathedral. We could visit all tourist spots without bus, taxi nothing. The breakfast is good, but needs more variety. Rooms are very comfortable. It's a beautiful hotel.

Only one thing. At the restaurant, we have two teams, pairs receiving guests to the breakfast. One of them, whith a girl and a man. They are kind. The other team is made up of two boys. They don't offer good treatment to guests. They just ignore them. They spend long periods away or messing with their cell phones, pretending not to notice when someone requests something. They do not respond to greetings, they are extremely unfriendly. Something unexpected for a high-end hotel.

Nice receptionist. Room service was good. Secure parking underground. Very easy hotel to find. Very clean room. Warm. Hot shower. Good wifi. Good central location. Very comfortable bed.

The nice receptionist had organise for me to have room service as a party was being held - so no restaurant was available. Food was better than average but not great. Breakfast could be improved. I paid BGN186 which was slightly overpriced in my opinion.

The location was nice, fairly central and near most of the places one would expect to work in. The rooms were clean and the bathroom was spacious and always had warm water. The hotel provided all of the required shampoos/lotions/soaps etc.

There was a smell within my room which led me to believe the rooms are not properly ventilated prior to a check in. But I left my window tilted open and the smell was gone soon enough. Also the bed cover was a bit small for the bed.

Good underground parking with very friendly serviceman. Reception works rapidly and clearly. All payment forms are applicable. Cleanliness and tidiness in the room, nice compliment for hot weather. Breakfast was great. Big choice for any tastes. I should like to express special thanks to restaurant personal for wonderful compliment in connection with my birthday.

I taste coffee (double expresso) only from right machine. It was not great. May be in the left machine will be better!

Wonderful location, a minute away from one of the most central crossings in the city. Still, the hotel provides peace and quiet. Very professional staff. The hotel is beautiful - built in the style of old Sofia. And at the same time, is brand new. We needed to make adjustments to our booking and they very flexible and accomodating. We will absolutely for sure return here.

We needed to call when going in and out of the parking, so they could open the gate. I hope they find more automated option.

Location close to the main historical buildings and the very pleasant and friendly personel.

Limited restaurant hours. During my stay it was closed on a Saturday and on Sunday evening when it was supposed to be opened for a couple hours they had a problem and did not open. I was exhausted from a day tour and asked for a sandwich but they could not fix it, I ended ordering oupp food that ended almost throwing all away. If having room service or a site restaurant is important this is not for you but altogether was a good stay.

Excellent location and not far from the main sights. The staff were lovely and very accommodating. The room was comfortable and very clean. I was recommended this hotel by a friend and with goodc reason. I was very happy with my stay here.

Breakfast was nice but I arrived at the later end of breakfast, around 9.15 am and a lot of items were not available. It would have been nice if everything was still available or arrive earlier if you want a selection.

The hotel is well placed (10 minutes away from most of the touristic places). The staff is helpful and polite. The rooms are spacious and comfortable. There were a lot of fresh and tasty options for breakfast and 2 automatic self-service coffee machines. Everything is clean in the rooms and lobby and very quiet.

You have to pay for the underground parking and is a little bit more expensive during the weekends, but they work you about it before hand.