I stay Botum palace Hotel only for 1 night but I love it this Hotel first of all once I in the hotel Management give welcome I appreciate Botum palace hotel Management 2nd things is that hotel lobby area design it was Amazing I heard from Mr Mohsan who is Manager in hotel he said Hotel CEO he love Art so he is the one Architect this hotel Design the once I inter in my room Wow it was amazing too I would like to recommend everyone book Botum palace hotel I will must must come again in my next trip .

Beautiful Architecture design which is Hotel CEO Did with Him self

Morning receptionist was absolutely excellent. Super helpful and energetic: truly the soul of the hotel. Room was quite large and comfortable with excellent views of the city. You need to walk on a narrow lane for about 5m to get to.the entrance but it really doesn't feel unsafe.

Evening receptionists were a bit odd, unspirited, and immersed on the computers watching videos at full loudness. The hotel has no restaurant, although there are many good options around. There's a huge construction site right in front of the hotel so it can get a bit loud during the day.

The first room we were in was really hot, shower broken…. The manager changed us right away. The second room was comfortable, spacious and had a good bed and good pillows. It is near a group of restaurants and night places. Not far from Palace.

The only thing that I really didn’t like is the alley the hotel sits on. It is dark, dirty and there are rats. It is better to go from the front (alley shorter) than from the back.

Resmay (if the spelling is wrong) was lovely and very helpful throughout. Also spoke perfect English. Thank you personally to her! We were upgraded on check in as other rooms were free and even granted early check in despite arriving at 10am Rooms are spacious and cleaned daily Complimentary coffee and water provided each day after room clean

Nothing whatsoever. All staff were very helpful

I had a fantastic stay. The hotel is centrally located, and the staff is very friendly and always willing to help. My room was clean, spacious, and the bed was comfortable. I loved the two balconies, there was lots of sunlight, and the AC worked great. Overall great value for your money in Phnom Penh, and somewhere I’ll return! Highly recommended.

Everything about this hotel is amazing, the rooms are really clean and well equipped, the hotel facilities clean and great to use. The staff are also very accommodating and friendly. The room is cleaned everyday if you wish, and topped up with water, tea, and coffee. The location is great too, a really nice area within phnom penh, great restaurants and feels safe.

I like the location as it was near mini mart and other places which easily access. The staff was helpful and friendly. The room was clean and the bed was comfortable.

The bathroom facilities did not work well. The shower seemed to be old and did not well cleaned. When I first open the bathroom's door, it smelled bad as if it has not been used for long time.

I stayed there for 1 nights, and no matter what I requested, they answered politely and the hospitality was very high! In particular, there was a staff member who was one-armed and he was just a very nice person. The hotel is trustworthy, has excellent service, and is located in a great location

Fantastic! all clean! Great location as well. There are supermarkets, few nice restaurants nearby and around 1 $ tuk tuk to bring you to mall, riverside, museum or whatever in city centre. Amazing and very friendly staff. Provides you with anything that you need - just ask!

The room was very nice more like an apartment than a room staff was very friendly. Location was fair. Room had a big fridge and kettle also a nice table to work with. Will stay again

They could have provided some kitchen utensils since there was a kitchen maybe a a bowl and some cutlery