Central Night Hotel

Affordable and comfortable accommodation, especially considering the size of the room. Room amenities were functional, if not a little aged, and daily servicing was offered if desired. Fresh 500ml bottles of water in the room each day was a handy bonus for a place where all clean water is precious. Pool area was stunning and private; should have spent more time splashing about there! Service staff did all they could to be helpful, including printing a visa page for my onward journey. Happily extended my stay when requested, too. Staff will organise transportation if required, but be mindful prices are mates rates for their friends.

Staff could sometimes be 'absent' from the 24hr reception, which did lead to a little waiting for some instances. Some fixtures were broken, or unloved, leaving the place feel without its polish. Location on Google Maps and physical location don't necessarily align, so keep a look out for the little sign on the street. These issues, however, were reflected in the price point. I'd say a bargain for what I got.

The location very close to the central area by foot, restaurants, street food, markets, everything is close by. The pool was appreciated, the hotel was clean and comfortable, the staff was helpful and reactive. Sheets were changed during our stay, the leaking shower head was replaced as well. Good value for money!

Minor detail, the irregular stair heights in the staircase can make you trip if you're not watching !

Cheap, well located, fair-priced hotel arranged tuk tuk for the temples visit. Overall price effectiveness

Bathroom is fine but could be more charming.

Amazing pool with long opening hours 🤩

Nice place and was quiet

Close to the market very convenient

Nice, calm and clean place.

The pool was very spacious as were the rooms . It’s quiet

I found a frog in my shower and I freaked out A lot of mosquitos, my son was bitten very badly and had an allergic reaction to them

Did not supply the towels for couple days and door locker is hard to lock

-The Manager/Owner spoke English very well. So when needed information he helped.. helped book us our bus tickets and bikes etc. he gave me his number on WhatsApp incase I needed help with anything. He was amazing and extremely nice. -staff ladies at the restaurant were extremely nice. We did stay here for a while so they knew our order off by heart a few days later. This was nice with the language barrier. -Was only a 5 minute walk to night market/pub street and old market. -When cleaning the room, they did leave the room smelling really nice and clean. Pool- the pool has probably been one of the best I’ve been to in Siem reap with all of my stays over my 4 trips here in the last 10 years. The pool was nice and clean and it was deep which I liked.

There were a few things I didn’t like regarding this stay. - cleaning the rooms. Firstly, most of the time they would forget to give us toilet paper/towels. I stayed here for 19 nights and roughly 10 of those nights I had to go down and ask for towels or just reuse the same towel. I also noticed they weren’t changing the sheets. So I stayed in the same sheets for 19 nights. 2 of these nights out of 19 they didn’t clean our room at all.. the hours they cleaned were always different. Sometimes at 7am sometimes at 12pm I didn’t have an idea when they would be cleaned. - staff/language barrier. Most staff here other than the manager barely spoke English it was extremely hard to communicate with them. Being a hotel and always busy you would expect staff to know basic English but I found only the manager/owner knew English. So everytime I had something to ask I would have to wait for the manager. - billing / payments. I found that they over charged us for our pickup from SAI airport. I asked on the questions and they stated $30 USD for pick up but once I got the bill it stated $35 usd. Explained this to the manager and he changed it to 30 usd. I noticed that they combined mine and my family bills all together (we had 3 separate rooms).. so this got extremely confusing for when we checked out. We spent 20 minutes trying to figure out who ordered what. They ended up over charging my brother as he paid his a few days prior, then they said he didn’t pay so he had to pay twice. This comes back to language barrier and lack of tracking bill payments as the second time was someone different at the reception. -Restaurant. Stated it was open 10am-10pm. This was never accurate. Me and my family would always go down for dinner and 5/10 times either the cook has gone home early or they weren’t open. We would go around 4pm/5pm or 6pm most of the time we had to go somewhere else because of those issues.