The location was great, the staff was friendly. The room was clean and comfortable. The nespresso coffee machine was a nice touch. Dinner was delicious in the restaurant.

I did not get a chance to eat the breakfast because they serve it at 8:30 and I had to check out then. I recommend breakfast times begin earlier, like they do in hotels. Although my room was clean, there were several fruit flies flying around. Although my food was flavorful, I thought the portions were tiny.

Breakfast was good, we were visiting friends in Baden so it was only a 10 minutes drive to Puddicombe House. Very clean facilities, coffee maker in room, their was a wedding going on but you could not hear the wedding party. Very quite due to soundproof rooms.

No complaints, would stay their again.

Nice hotel in the historic site of New Hamburg. beautiful rooms , comfortable beds, bath with tube and whirlpool and douche Delicious breakfast and friendly, helpful people and a really good service. We could use the washing machine. thanks to the Team :)

there‘s nothing to discuss: we liked it very much

The food was incredible 10 out of 10 ... will definitely come again for dinners!! The spa treatments were also good and the staff made our anniversary even more special by putting us in the same room even though we had different treatments. My husband really enjoyed his massage; I found the facial product a little too harsh for my skin but the service itself was good.

I was a little disappointed in the size of the room as it looked larger in the online picture. The room was quite snug and the placement of the bed seemed odd in the room. I don't think I would stay overnight again, simply because we only live 20 min away, but the breakfast was delicious!!

Dinner - food and drink was good - ate outside on a nice covered porch. Music was a nice low volume so you could hear it but still hold a conversation without talking loudly. Tables spaced well - not on top of other diners. Breakfast was also good - ate on the same porch. Located in centre of town so easy to walk around town.

Nothing

Check in was confusing. Staff were not able to help or check me in. Busy kitchen/bar seemed vondusing. I had to do it, then I paid for 2 breakfasts. Because it did not recognize my selection.

We enjoyed the 3 breakfasts. The food was cooked as we asked for it and there was plenty to eat. The fresh fruit was delicious, as was the homemade jam.

I think we felt there could have been a bit of variety offered in our 3 mornings...perhaps pancakes or french toast or muffins and a different toast offering. Relating to the television entertainment, we wondered if real live television was possible? We had hoped to watch some of the Olympics from Japan.

Very warm greeting and good service. Food was exceptional quality, but took some extra time to be served. Coffeemaker in the room is, definitely, a big plus.

Don't like short time of staying there.

Excellent place to stay. Nice atmosphere, good rooms. Had breakfast, and dinner at the restaurant both were amazing. Would absolutely recommend.

Lyle and Karen-Ann were so friendly and welcome! The breakfast was a delight! Delicious, fresh and homemade jams! The bed was so comfy! We stayed fir the spa and lunch! Equally delicious