the location was great, the beds were comfortable and the daily breakfast was tasty.

Rooms needed to be cleaner. We found hair in our bathroom upon entry to the room, water spots on the mirror, and dirt in the corners of the bathroom floor. They are minor issues, and will not make it break out decision to stay here again, just little details that need to be taken care of.

The location is only 15 mints from airport by drive. They have parking available free of cost. The hotel has gym, laundry and swimming pool. Breakfast was an average.

We booked room for 4 adult and they gave us only 1 king size bed and sofa bed. It was difficult to manage for 4 persons. Hotel provide cleaning services every 2nd day. On 2nd day we requested for cleaning service and i personally requested with supervisor but when we returned the room was not cleaned which was little disappointed.

Breakfast was basic: oat meal, bread (without toppings), cereal, yogurt fruits and some warm dishes (pancakes, eggs..). Good start for the day. Our 18month old toddler got her own crib, which was nice! King size bed is VERY spacious and good. We stayed in a suite with separate living area and it was perfect for traveling with family when kids go to sleep earlier than adults. During our second stay here we had 2BR suite as we had extended family with us. Both BR have their own toilets so it was perfect. To get to city center you can use free shuttle bus, but it does take more time and train to the city center is quite pricey. We stayed here twice and our second time we decided to rent a car for our stay. It was perfect as parking was free and location of the hotel is quite good as highways are near by. Nearby the hotel there is few good restaurants in walking distance but larger shopping would require car or public transport. Staff was great and helpful! We liked the hotel that much that we decided to stay here again. And i would definitely stay here again if I am ever back in Toronto.

Sofa bed was not too comfortable. First expected that it would be easier to get to the city with public transit. But as it turns out it is not that simple.

The clean environment and friend staff. The included breakfast buffet was also exceptional

We needed to ask for extra everything. I would thought the suite we got should have enough of shampoo/conditional, toothpaste, toilet paper etc. This is because the suite was meant for 5 individuals. But everything there was just meant for one person. We kept asking for extra.

Beds were a bit firm but comfy, pillows VERY soft so be warned you may need a few (already provided in the closet) if you need your head raised. Booking pool time was easy but people definitely took advantage of the fact that no one was going to kick them out if no one said anything and you had to kind of awkwardly wait to see if the previous group was ever going to leave lol. Front staff was very kind. The rooms were very cool in the sense that you actually have separate areas. Would be good for multiple nights!

Pool was a bit small, and parking was…not good. Not the staffs fault but might be good to have parking security because people parked like absolute idiots and took up multiple spots. We had to drive around 6-8 times before someone left to nab their spot. There would have been multiple spots if people actually parked properly!! There were some old stains on the lowest sheets which we saw the next morning.

The check in was a little confusing for staff but they were very friendly and worked hard to resolve everything, I would give them a solid 10. The room layout was very nice and very clean. Breakfast as always with Homewood suites was amazing.

The couch in the room has definitely seen better days, the cushions were flat and pushed into the frame making it very uncomfortable. The dishwasher was also well past the need of replacement and didn't clean the dishes at all. Ended up having to go out and buy dish soap to hand wash dishes. I used dish washer tablets I brought from home so the soap was not the issue. Dishes and cutlery were very limited and had only one of everything for each person.

Manager reception and breakfast was great (other than everything being low fat which wasn’t great for kids). Staff were wonderful!

After many choices of where to stay the room we ended up in had a broken pullout couch. With 6 guests we really were counting on using it. It was only discovered when all the kids were asleep so had to make do. I would have appreciated a heads up, or “were you planning on using the pullout, then we’ll make sure you’re in a suite where it works).

Comfortable and clean. Close to hiway and airport. Loved the free parking.

Faster renewal of food at breakfast. It was very busy. Suggest larger juice dispenser or a machine as it was a constant for the staff. The pool could be warmer, and the lights in the pool didn't work so it was dark. The chemical was high which was a good but bad thing. But you couldn't see to the bottom of the pool as it was cloudy. Lastly it's good to know that the pool is small for being shared between two hotels. So it was crowded.

The room was excellent. Loved the suite. The staff was super and very helpful. I did like the selection of fresh fruit and muffins and bagels they had at breakfast.

Parts of breakfast. But with people starving in the world I feel I should not complain but it was not hot. The sausages were terrible and the hash brown were like rocks. They need a better variety of eggs. More hard boiled would be great. The toaster did not work very well.

From the start, the shuttle service to and from the airport was very easy to use. The location was beneficial so that we were accessible to downtown but far enough away to avoid major traffic. The rooms were clean, the beds were comfy, the shower pressure was nice, and the kitchen had everything we needed. The breakfast bar was set up very well and they had plenty of covid procedures to ensure it was safe. Christmas decorations were a nice touch.

The fire alarm went off at the hotel next door but because the pool/gym/laundry area are connected between the two hotels, ALL of the building was blaring at 4AM. That was just one night but ooh, it was a rude awakening. Coffee left something to be desired. I would have loved to have more options for coffee and milk add ins rather than just packets.