I always come back to the Sofitel because it is in my opinion the best Hotel downtown, I have experienced. Service, in general from the receptionist to the doormen to the concierge,, and of course the ambiance, the bed, the comfort, the staff, and at the restaurant ( Renoir) the food was delicious, their Risotto is exceptional I tried the Peas risotto and the mushrooms risotto...unreal!! I loved AYA and Michael ( February 8, 2023 dinner) as well as excellent the room service ( Feb 9th 2023 breakfast). A few words for the manager of Renoir: I requested something specific and she delivered with discretion and elegance. I forgot to take her name. she was there during lunch on Feb 8th.

I cannot complain...everything was perfect.

I had an upgrade to a Junior suite and I loved the experience. The bathroom was spacious and the bedroom was just right the bed was as usual excellent and my view on the Mount Royal was super nice.

I would suggest to add one more box of kleenex in the bedroom as well as one garbage basket. Only at bathroom and at desk side is not enough. The bedroom needs a box of kleenex and a garbage basket and that is necessity.

Very capable staff and especially housekeeping, very spacious room in close proximity to the museums and metro. Nice bar and in house restaurant.

The room while very comfortable and clean could be improved by replacing the older desk chair and arm chair that were a bit past their prime. Ditto the gym, it was pretty limited.

Concierge - Claude was consistently fantastic. Central location. Enjoyed the bar and bar staff. Dominique the luggage guy was also great.

Reception lacked empathy bearing in mind we missed a night of our booking due to flight delays.

From the minute I step in Sofitel Golden Square Montreal things are wonderful. From the person that carries the luggage after opening the taxi's door to the receptionist to the concierge to the restaurant staff. Everyone smiles and is so helpful I cannot forget the room service either. Ecellent.

The only thing was the Kleenex box in the bathroom was empty ;)

the staff is just fantastic and sincerely interested in providing excellent service. the restaurant on site is small but has a French inspired menu, lovely weekend brunch, and a nice bar/snack menu. The restaurant staff is just wonderful! The location is convenient and just blocks from the Museum of Fine Arts.

nothing. everything was perfect.

Everyone was super nice and whenever we needed something it was always done in a timely manner. The valet service is a nice added touch as well.

I wish we had a bath tub in our room but we booked last minute and I’m sure if we requested it we could of had one!

This hotel was absolutely amazing and the staff was fantastic which made the stay that much better. I could recommend this place for any day of the week its excellent.

The only complaint we have is that someone in another room was making some loud noise for a few hours.

great location, very attentive staff, very clean and the beds and pillows were super comfy.

poor water pressure in the shower, wish there was a fridge and not just a mini bar to store leftovers from the many amazing restaurants in the area. cups are very small for coffee and tea.

Good location, very clean & comfortable. The staff was very pleasant & helpful. Room had all the necessities.

Toilet paper terrible. Need a menu for TV channels. The lighting was bad.