- The view from our room!! - The staff was super friendly and helpful - Close to the city centre - The breakfast was amazing. The had fruits, different types of bread, cakes, eggs, juices, etc etc - The room was super clean every time we came back from our daily tours

- The isolation to the street. It can get quite noisy a main street just outside and people hanging out outside the hotel. Cigarette smoke could come inside too. - Some minor issues with the communication with the staff. We were told there was always going to be hot water available at the entrance and that was not the case. It was not clear that we had to book a slot in the pool in the morning hours. The pool staff was nice to let us in anyway though. Easily improved issues :)

Bellavista Hotel's best part is its staff. I enjoyed talking with the friendly staff to resolve any concerns. The decoration in the lobby is so chic. The view is spectacular, and the room is just in front of the lake and the volcano. The room was sparkling clean, and I loved their measures for a more sustainable stay with the water bottles and towels. I didn't use the pool and hot tub facilities, but you have to reserve them during check-in. Overall, a great stay in Puerto Varas.

Maybe it was only my room, but the lighting was a little odd. The lamps are positioned so that not all the room gets light (and one lamp was kinda dying). I wish the decoration of the room were more like their lobby.

The hotel is located right by the lake and provides good view of the lake and the volcano. The location is also very close to the meeting point where we need to take the Andean Lake Crossing early in the morning from Puerto Varas to Barilochi. Hotel front desk staff is pretty good, especially the gentleman who speaks English. He was extremely helpful and gave us a lot of good suggestions. The included breakfast is also very good.

The hotel itself is a bit old. But it still provides reasonably comfortable stay.

The excellence begins with the efficient and friendly reception and continues with greetings and smiles of all the staff. The views from the bedrooms (and dining room) are spectacular and the location could not be better. The quality of the breakfast is generally good, with some outstanding bread, and other meals are of a very decent standard.

The view over the lake is simply stunning. The breakfast was good including the typical Puerto Varas "Kuchen". Wifi was fast and stable. Everything can be reached by foot.

Cleaning during the stay was not that careful. Not much variation at the breakfast. The equipment of the fitness room was rudimentary, only focused on the pool.

Amazing location and view from the property was amazing. Breakfast variety was amazing and along with proper care by staff. Rooms are quite big with amazing free facility like pool and sauna access. Must stay place when visiting Puerto Varas…

Location was excellent! This hotel is in front of Villarrica lake with an spectacular view to Osorno Volcano.

It is time for the hotel to change the bathroom towels, they are really over used. They do not look clean anymore.

The staff went out of their way to help us with checking in, booking tours and facilities with perfect communication in English. The room was great and had an amazing view. The restaurant, bar, lounge and pool are very nice and we enjoyed the buffet breakfast. The location of the hotel is excellent, close to activities and local buses, but still quiet. Would love to stay there again!

The location is excellent. We were on the lake side and was maybe a bit noisy as the late night crowd went home. Very nice and comfortable stay otherwise

Nothing

wonderful location, charming and helpful staff and great swimming pool

they seemed very short staffed. the staff really did their best but they were clearly overstretched . a little disappointing for the price