Nice pool. Comfortable bed. Good breakfast.

The ground floor room felt a bit like staying in a cave. Very dark and no windows. My sister stayed upstairs and her room was great. The hotel should have a generator or at least supply lamps for the rooms that work without electricity. There were lots of power cuts and the room was very uncomfortable during those times. The front desk guy (can't remember his name) was quite rude.

The staff is very friendly and helpful, every single one of them. They sincerely want you to enjoy your stay. Special thanks to Alfonso, Mayrose, Karen, Sandra and Jonathan. Terrace level with pool is lovely.

The walls and floors are hollow concrete, so you hear every other rooms alarm clocks, phone calls, conversations, etc, as well as luggage being rolled along the long hallways at 0400. Also the gap under the door is big enough for a pizza box to slide through, so the flies and mosquitos from outside come into your room. The interior of the hotel is not air-conditioned, so your room and the restaurant are the only cool rooms in the hotel. I'm sure that's less of a problem in the non summer months.

Fantastic location in Getsemani. Whilst on a busy street you can’t hear any of the traffic or street noise in the rooms. Pool is more like a pond but good to sit in to cool down in the afternoons. Staff are all really lovely and helpful. Strong WiFi.

Music is played through speakers from about 9am-11pm. It reaches the rooms. If you have the air con on high then it cancels out the constant repetition of Adele cover songs.

The customer service is exceptional. The breakfast it was great. Decoration in the hotel it's so pretty and delicate. The location was good because is close to the city attractions but the street its very congested.

The rooms are a bit small and don't have any view. But it is understandable for the space.

location in gestemani was great. the rooftop and pool were nice. staff are lovely. rooms always clean. I had a massage and that was great!

the rooms are very dark, it is built in an old house so that’s understandable, but the lighting in the room could have been a bit better to compensate for how dark it is when the door is shut (was relying on 2 bedside lights rather than actual lighting)

We had a wonderful stay at Casa Canabal, the hotel is very well located, in a very animated neighborhood. However, we heard no noise during the night. The hotel staff was super kind, very helpfull to give advise on the city. The breakfast was delicious, with fresh fruit and different meal options (omelettes, scramble eggs, typical colombian breakfast, pancakes...).

The room was quite dark because the window overlooked the interior corridor (however I think thanks to that the room was very quiet!!). The swimming pool is small.

The staff were absolutely amazing, especially Luis and Juan Pablo, who helped us countless times throughout our stay to ensure we had a good experience. The room we stayed in appeared small on paper, but it was so smartly laid out that we didn't notice once we were there. The rooftop was an awesome place to spend the morning and evening.

The hot water in the shower was temperamental, but we found this to be a common problem throughout Cartagena. Also, I think our room could have benefitted from additional lighting (desk and/or floor lamp), a small safe for valuable items (not for security as much as keeping track of small items), and some hooks for drying towels and clothes.

The staff wasvery nice, the pool and the rooftop was great. They helped with our requests. Breakfast was ok.

The street is very crowded and difficult to access for transportation.

Friendly staff, beautifully designed hotel in a centric location walking distance to all the tourist spots. L'Occitane products in the bathroom is a plus!

Would be nice if they also provided body lotion. Cartagena is a very sunny place and you can easily get sunburned.

Casa Canabal was a lovely hotel for our last night in Cartagena. Staff was super helpful and allowed us to store our luggage 2 days early while we spent some time at Islas de Rosario. Extremely comfortable room, bed, & shower. Perfect location for exploring Getsemani, but also super close to Centro Historico. Thank you!