I was truly impressed with the spaciousness and overall comfort of the room. The view was amazing. The breakfast served in the roof top was absolutely delightful, with a wide variety of delicious options. The hotel's location was excellent, conveniently surrounded by numerous shopping centers and restaurants. The attentive service provided by the front desk staff, particularly Sebastian, exceeded our expectations. I highly recommend this hotel without any reservations.

Wifi for my computer in the room.

This location was so centric to the clubs and restaurtants! This is a great place to stay with your family since it is pretty comfortable and has plenty of room for all to enjoy! The room is super comfortable and it had a lot of room.

I wish it would have a second bathrooms since sometimes it is hard to get ready with only one bathroom for 4 people. Everything else I enjoyed and had not problem with it. Last, but not least this was a great experience.

location to restaurants, stores for quick needed items walking distance to the large shopping mall. off street loading and unloading from the Uber

no extra sheets/pillow or towels. 3 of us one, is a 5 year old only two towels one hand towel and no wash cloth. one plate one knife one spoon no cup. I never tried calling a requesting more items. just found it a little annoying on such simple items that should be stocked.

Big spacious rooms, very clean, very modern, comfortable beds & pillows. Breakfast on 21st floor has excellent panoramic views. Breakfast tables are spread at safe distances. Most staff speak English, which is really good. The hotel is inside / part of la strada mall (if you can call it a mall). There are a few restaurants within the premises itself - burger King, papa John etc. Oviedo mall is just a few minutes walk away. Lots of shopping & food options, many money changers too. Walk a little further and you have santa fe mall. More shopping and food options. A very good location indeed.

I booked a room with a view. What i got was a room on 5th floor, the very first floor with rooms. All i could see was the roof of mall below. Not much of a view. Maybe a higher floor would have been better. The rooms are suites actually and come with a kitchenette, fridge and oven. However no crockery or cutlery is provided. Appliances weren't plugged in either.

it is really close to the main 2 malls of Poblado and there are restaurants in the same building of the hotel

customer service needs to improve more. they made us wait about 30mins to check in, seeing us with little kids and they even accepted 2 check outs that came after us. they charge for bottle of water and only the first day is free but they don’t tell you

Extremely professional and friendly front desk staff. I was actually amazed at how well they treated us, and ended up extending my stay here by 3 weeks.

The location can be pretty loud, right off a major highway. If you're out during the day it's OK. Gym / fitness center could use an upgrade. The price kept going up week by week by several hundred dollars. First week was a great deal, by the time I checked out they were charging me twice as much money.

the waiter Luis Fer at breakfast is very kind😀. room was clean and has a big fridge😉😉😉

only that our room key card kept randomly dis activating so we had to go back everytime to the lobby to activate it back.

Breakfast was excellent. They have many options, my daughter only eat fruits and they always had fresh cut fruits available.

Two plastics bowls and a spoon that i brought from home were removed from my room, I reported and never received a response. Also I booked and then price changed at the time I checked in, price was higher. Other than that everything was good.

The incredible friendly staff, and how accommodating they were.

The shower floor consistently filled with water to the point due to the tiles being pitched the opposite way.

breakfast improves a lot, a variety wider than the previous one.

a few neighbors a fuss and tables filled in breakfast, people take a long time from eating food, you have to get a little better than all normal.