Hotel is located at old town area, excellent location where you can practically walk everywhere to the major attractions.

Safe deposit box is not the standard digital type we see in the hotels. The one in this hotel, pin was provided by the hotel. Needless to say, i didnt use this safe deposit box. Bathroom is very small where opening the bathroom door would practically almost hit this shower screen door. No mirror in the rooms for hair blowing; only the bathroom has one mirror and there isnt a shelve to place the hair dryer when im drying my hair.

This property was absolutely amazing. This was towards the end of our trip and we had several things go wrong from luggage being lost at airport, bad interactions with airport staff, laundry issues, etc. The staff here was fantastic and worked with us every day for anything we needed. They were extremely accommodating. Our room was cleaned completely each day and housekeeping was very nice. Breakfast was included in our stay and opened at 8, which was also great as several places nearby didn’t open for breakfast until later. Location is ideal! Very close to everything we wanted to do and walking distance away from it at all as well. The room had an air conditioner, so made sleep much easier staying in a cooler place. Honestly, this property and staff made us feel much better and welcomed in Prague and we really appreciated that!

Nothing, everything was great! Best property we stayed at among the 5 cities we were in

I liked the room size- quite big. A decent breakfast and coffee machine, especially the baked eggs in cup like dish. Vegetarians , those who can eat eggs will not suffer. There are cut fruits and bell peppers, tomatoes and cucumber as well. There is a jazz club below and restaurant besides, so pretty lively. Additionally a very popular eating place- Monk is nearby, I haven’t tried there, but have seen people queuing up. Good opportunity to try top rated restaurants without wandering around.

Balcony was there, but was locked. But anyway I guess it’s safer if it’s kept locked. Sofa can have a cover.

We loved the location, AC on the room, the lovely breakfast and that they arranged glutenfree bread for us. The staff was friendly and helpful at all times

The rooms were a bit stuffy and it would have benefited from airing for a bit before we arrived. As the location is very central in Old Town Prague, the noise level from the street can be quite loud in the evenings. Closed windows helps a lot but then the rooms will be warm. This isn't an issue if you turn on the AC but for our family who don't like AC it wasn't optimal.

Location was perfect, close to all the attractions and about 17-20 min walk from the train station (Praha hl.n.). Breakfast was fantastic…..specially the pastries. Cleanliness was very good. We stayed at a 2 bedroom suite with one bathroom that had shower and toilet separated…just found odd that the hand wash sink wasn’t in the toilet room. Had AC in both dormitories. Highly recommended!

The carpet………but I think they are in the process of upgrading to hard floor. The ceiling extractor fan in the shower room didn’t work.

Had room 33 which was very spacious with separate shower and toilet areas, a small table and a couple of chairs as well as a comfortable bed and spacious wardrobe and large screen TV. Breakfast was good with adequate choice. Position is superb with five minutes to the astronomical clock. Will definitely return if we visit Prague again. Management responds immediately to queries and they are very nice friendly people indeed. Just to avoid misunderstandings, the restaurant currently operates for large group bookings only, but finding a good restaurant isn't a problem in Prague, just read the reviews carefully.

. My only gripe is because of the too soft pillows, but this is quite subjective.

Perfect location and extremely attentive and friendly staff! Very good breakfast! The jazz club under the hotel is a must! Our room was absolutely silent at night, we had a perfect relaxation.

For some, the mattresses can be a bit hard (for me it was fine but my family members are used to softer mattresses). Otherwise, everything was perfect!

The bed quilts were very comfortable! The location is very convenient to Old Town. Breakfast was wonderful everyday. We really appreciated the fresh fruits, vegetables and large variety of bread and pastries. We would definitely stay here again!

TV didn't work but that wasn't even important to us. We were there to see Prague! 🙂 It was a bit difficult to find after the Uber dropped us off.

We loved the hotel, the room was big with all the facilities. We asked for the kettle and it was brought to us with the tea bags and cups and spoons. A view to the city from the windows was great. The hotel is in great location - the very heart of old town. 5 minutes to the main square with astronomical clock and to the Charles bridge. Also 10 minites walk to the main street with all the shops. The best thing about the hotel is the staff. Wendy especially was very helpful and nice. The room was cleaned daily. The breakfast was fresh and they changed variety of hot dishes and desserts every day. They also brought us gluten free bread and cake for my coeliac son, and made him a nice surprise for birthday. We already recomended this hotel to our friends.

Virtually no hangers in the bathroom. No way to hang the towels. The pillows might be a little firmer.

Prime location, very close to the Old Town square. Very clean rooms. Friendly staff. Delicious breakfast.

It will be fantastic if the hotel can add coffee/tea making facilities in the room. The pillows in our room were a bit worn and too soft.