it's not my first experience with them..but every time i stayed there , They still maintain the level of comfort they provide for accommodation and that's what I like.

nothing at all.. but I I would like to note the interest in the service of perfuming the corridors of the floors.

Staff and customer service were excellent. The selection and quality of breakfast options were good with fresh squeezed fruit juices and eggs made to order. The selection of gym equipment was also really good for a hotel gym, but I would suggest more dumbbells and free weights.

Everything was good for the most part. Only disappointment was one evening I asked room service to bring me a corkscrew and it never came. I don't know if its because they didn't have one, or because it wasn't a chargeable request. Either way, they could have let me know they weren't going to bring one. Also, the lifts seemed to run a bit slow.

Staff was extremely helpful especially Kelly at the front desk and Sanji in housekeeping. Location is convenient (walkable) to the subway system and Future Museum - it also has a 5 star Indian restaurant on the mezzanine level. Room was spacious. I did not use the shuttle bus service to the mall or beach but was provided with instructions on its availability

Front of hotel for obtaining car services is terrible. Since there is limited space there is a lot of pressure to get vehicles moving which can be a challenge when paying taxi services, getting luggage in or out of cars, or simply talking to drivers to explain where you’re going Staff at buffet appeared overwhelmed they were very nice but I think staffing levels to diners was not sufficient. Once I was seated there was limited to no contact unless I initiated

comfort, cleanliness and staff, I want to specially thank Ambar at the reception, Aiza from the ground floor Restaurent and the Filipino supervisor on breakfast I forgot his name.

nothing

a truly amazing stay. we booked a twin room as a holiday to celebrate my birthday and it was incredibly big, the beds were closer to double beds there was a lovely view of the gulf. the front desk team decorated my room with balloons and left me a lovely card wishing me a happy birthday when we arrived, and were so lovely throughout. the cleanliness is the very best and you can tell that housekeeping take their roles seriously. the views on the sky lounge are amazing and the bar was an amazing experience. the location is perfectly situated in the middle of dubai, about a 5min drive from the mall and surrounded by supermarkets, restaurants and a few cash machines. i’ve visited this hotel before in one big trip and i am so glad i got to come here again. definitely a loyal stay for whenever i go to dubai and i’ll forever recommend it!!

the wait times for the lifts were inevitable but still a bit eh, that’s just me being picky

The hotel is in an ideal location and the staffs are very courteous and very helpful. The breakfast was excellent for vegetarians and non vegetarians. There is only one point worthwhile to mention. The wife that the hotel has would not allows you to talk to you via Whatsup and you need to install an Apps if you wish to talk face to face with your friends and relatives. The issue with these Apps is that it constantly displays ads which really annoy you. I will strongly recommend for the tourist to stay in this hotel in Dubai.

Internet connection.

Great staff, cleanliness a room (not a balcony), location

Hotel promised hight speed of the Internet. But that is the worst Internet I ever met. Speed of the Internet was about 10 mb/c and quality did not allow even make a phone call via Viber. After asking, the hotel increased a bit speed but quality stayed the same. And the second bad thing was that the hotel promised a room with a balcony but it was loked and to open it we must ask staff to come and unlock. After getting out we found out that balcony was too dirty and the balcony handle was broken and kept falling off.

centrally located and close to all the important places

no garden

I would wholeheartedly give Four Points by Sheraton Sheikh Zayed Road, Dubai the highest rating for its ability to facilitate relaxation during travel. The hotel's strategic location, top-notch amenities, and warm, accommodating staff collectively create an environment that is immensely comfortable and free of stress for guests. Moreover, the breathtaking rooftop views add an extra layer of splendor to the overall experience, making it an exceptional choice for a tranquil stay in Dubai. I would like to add that despite its compact size, the rooftop pool was practically deserted. The hotel also boasts a rooftop bar serving refreshing drinks. We were even offered transportation to the beach and the shopping mall. The check-in and check-out process was an absolute pleasure; the staff was incredibly friendly and helpful. Thank you!

Nothing

We really loved our room - big suite with two bedrooms and with Burj Khalifa view. First impression was great. Receptionist Khalid did the good first impression of the hotel and staff. Room is well equipped, with everything you need for your stay. We also took half board. Breakfast buffet was excellent and dinner a la carte is also very good. Staff at the restaurant is efficient and always with smile. Special thanks and big praise to our roomaid, couldn't catch his name (Starts with S - floor 26) but he is your jewel. We will be back for sure.