We left Citymax Aswan with the best impressions. Its location is perfect, the view of the Nile is stunning and you will find everything you need (ATMs, food, the local market etc) right next to it. Ms Martina and Mr Mohammed are excellent professionals, and everyone was helpful, assisting us in everything. They made sure we have a good time and helped us navigate in Aswan. The rooms are very clean and nicely decorated. There's wifi everywhere. Breakfast is rich and has many options (local, vegan etc). Usually, during our journeys we prefer to eat in various places, but we gave a try to Citymax restaurant and the food was great in quality, quantity and price. Definitely recommended!

It was on the Marina, in front of the River Nile. Great location. The staffs were very friendly and helpful. Mr Mohamed from the reception gave us an upgrade to a room with a balcony with a splendid Nile view. The room was very spacious. The view was amazing especially at sunset. Another staff from the reception, Mr Mahmoud, organised all our sightseeing trips. The driver for the trips was also named Mr Mahmoud and he was great, a very good driver and guide. He was very helpful and patient, allowing us plenty of time at the sights. We definitely recommend Mr Mahmoud as driver for any sightseeing tours. The hotel organised our transfer to Luxor by private car with stops at Kom Ombo temple and Edfu Temple, with the driver Mahmoud. There’s also a pool on the rooftop and a café on the rooftop.

I would like to say special thanks to Fatena. Her customer service has been beyond professionalism. Once more thank you (Fatena) for your polite behavior and well spoken English. You deserve upgrade as you are enlighten CityMax hotel Citymax hotel has excellent customer service, very clean, literally 30 meters away from the river Neil and has the best view in town. This hotel was way better than expected. It should be 5*. As a traveler I can say that this CityMax Hotel is one of the best in Egypt. Thank you all for your warm welcome. I felt so special during my stay.

For me this Hotel was perfect.

We would like say thank you to Mr. Salah, the front desk manager of Citymax Aswan. He speaks perfect English and helped us a lot. Including to make phone call to the tour company which listed on BOOKING.COM. No one came to pick us up, and the phone number posted on Booking.com was impossible to reach out. We tried so many time to contact BOOKING.COM though, they just didn’t response and ignore us at all. And our money didn’t get refund yet til now. Book tour thru Citymax hotel should be a reliable choice. Strongly suggest NOT to book any tour from booking.com, it’s a scam!!!

Location was very good, the room was much bigger than expected with everything you might need for a short stay. It was clean and very comfortable, breakfast was excellent and the staff was lovely.

Only comment i have is that i needed transportation from the hotel to Aswan Airport, and to avoid scams on the street i requested the ride in reception and i was charged 950 egyptian pounds, later i found out a taxi cab on the street would've charged me 180 Egyptian pounds. There is no Uber service in Aswan, tip: use In Drive app

The location and the views from our room, we could see the Nile and Elephantine island from our room. The staff was very helpful and kind, especially when our suitcases did not arrive to Aswan, they called the airport to arrange the delivery.

We were at the last floor and it was still noisy. The traffic in Aswan is crazy even at night, so it was a bit difficult to have a proper sleep. Better isolation would help. We arranged with the hotel a taxi to pick us up from the airport but the driver never showed up.

Very close to the train station Near ATM's places to eat and very central Fantastic view of the Nile.

The hotel is a modern building located in Aswan city centre on the main road parallel to the Nile. It is not far from the train station and very close to the souk. The room we stayed was on the fifth floor and had a superb view over the Nile. The room was well equipped and comfortable.

It seems a common problem in Egypt, the sound isolation of the windows was very bad and considering that the hotel is located on Aswan main road there was quite some noise even at the fifth floor.

I stayed three nights in city max hotel, Aswan. A nice place to relax and sleep well after your trips around Aswan. The room is clean, the access is easy and located beside the corniche. The view of Nile and sunset is amazing. ATM and all necessary facilities are near by. My contact person in Aswan was Martina. She is working in city max.Very capable person, she arranged everything professionally with a good smile. Martina arranged the pick-up from Aswan airport to hotel. My luggage didn’t arrive in Aswan from Cairo due to some issue at the transit.Martina notified the taxi to wait extra hours. When I got out the taxi was waiting outside. I was notified the baggage would arrive only on next day. Martina arranged the pick-up of luggage from airport and dropped it in my room the next day. She took care of all the necessary procedures to get the luggage released from the airport as well. The site seeing was planned and arranged by Martina. So I recommend this place for good n happy stay in Aswan.

the hotel is very close to the train station. perfect for the sleeper train from Cairo. the hotel itself is very clean - and the staff were so welcoming and helpful. a particular thank you to Madonna and Reeba for being so lovely. the room was spacious, modern, and clean. the beds were comfy and had extra pillows. tea water and a fridge was provided in the room, as well as an ironing board and iron. the bathroom was modern and clean with a stand up shower with a heating tank which worked well. the English spoken at the hotel was very good and the food, pool, and facilities were excellent. we would definitely stay again.