Suite and location: The suite was spacious, and clean, with good facilities. It has a good view and was also very peaceful and quiet for those who don't enjoy the loud music. Beach: The beach was super amazing. Enjoyable walks to and from the restaurant/ beach/ Cleo park to the suite, yet it can be a bit exhausting. Restaurant: Good deserts, fruits and yoghurt selection at the restaurant when compared to other hotels. Shuttle bus: The shuttle bus was always available within 5 mins once you need it.

Restaurant: Overall the food is ok, however It was always the same, I can understand it for the breakfast buffet, but it was a bit too much when this was the case for dinner (85% the same) The potatoes were always undercooked. The cold appetizers tasted very strange and were the same everyday. Needs to improve their soup taste and texture. Good deserts, fruits and yoghurt selection at the restaurant when compared to other hotels. Towels: The beach towels were quite worn out, it seemed they had some towel shortage, cuz even the bath towels came in very late and only 2 sets came. Maintenance: The pool In front of the suite was undergoing maintenance, which is fine since you have other pools working, but it would have been better to be informed before arrival.

The place is amazing the pools the facilities and the vibes were amazing. We loved the place and after this experience. I will become a permanent client. What We loved the most is the animation team who made our stay fun and full of energy. Mahoud catello and Bibo are amazing. Though i would love to sea the foam party everyday as some of us missed it. The pools are clean water is crystal clear. The food at the resturant is amazing lots of stuff and above all its all very tasty. All the staff are very nice and welcoming the reception guys are very nice and polite. I highly recommend. The location is very close to Neema Bay and the downtown.

The place is very big so for some of us it was a pit hard to go to the rooms. Sometimes the water was cold and in general weak.

I think that i am in love with this place. The landscape is amazing. The food is the best i ever had in Sharm Sheikh. The pools are very big and have clean water. The staff are amazing especially the reservation guy Mohamed Moabed he was very helpful and welcoming. One of the best things in this place is the Animation team who made our stay full of fun and energy Castello Pipo Mahmoud and many others were amazing filled our time with fun and love. The night show is also nice though it needs some improvements. In short we had the best vacation in Sharm compared to past experiences. I think that i became a regular client. 😃

I think that there should be more golf cars around in order to improve the transportation.

Only two big slides worked in aqua park, the park was empty, no people, no bar. We expected more, especially kid's slides to work. Please write in description about aqua park. May be it was not season but people should know more about it.

Everything was absolutely perfect. The staff at the Tropical Pool and Bar were the best. Seif and Abdourahman. the children praised Cleo park very much. All the staff were lovely helpful and friendly. The beach was clean and beautiful. The restaurant was always full of food.

It's a pity that in the all-inclusive Cleo park you don't get food or drink, if you want to spend the whole day there, you have to be hungry and thirsty. If you improve this, your hotel will be number 1 👍

We enjoyed the great location and specially the very helpfull staff. I give the staff more ylthsn 5 stars. Specially our room keeping staff Ahmad who was very clean and responded well to any request. The view outside the room was fantastic.

There was no Wifi. The room was dusty in the beginning as if no one lived there for a while. The shower water had low pressure.

Exceptional stay, the value for money is really high (one of the best I've ever had) The resort share facilities with 2 other resorts, so you get access to plenty of stuff (swimming pools, animation...) The food was top-notch, very satisfying. The room is very comfortable, so is the bathroom. I'd definitely come here again.

Absolutely nothing! There is a 7min walk from the rooms to reception but that was no big deal, plus you have free on-demand shuttle buses that can take you there if you're super lazy to walk =D

It was clean, food was delicious, staff were amazin and resolved any problems we had. They also surprised my son for his birthday with a lovely cake.

The price on Booking.com was misleading. Although it says the price may vary, you don't expect it to go up 20 percent. I think this is a problem from Booking.com. They don't show you the real price and when you go to the hotel they add another 20 percent on top. This happened with our other stays as well.

People work providing soft drinks I mean bar staff needs to be trained as they don't approach you when you needs to have drinks no one ask you what do want to drink until you ask them and some of them try to ignore you I spoke to two of them , some people might come after you and get serviced before you because the have loud voice. Even one of them asked me when is your check out!! , this is very roode and disrespectful. Wish to give them more training how to provide 5 stars customers service.

Friendly and helpful staff, comfy beds, gorgeous location and pools. Very good food. My kids loved the water park as well. Great value for money.

Apartment very dated and not very clean at all. Wi-fi only available in the main hall