Xperience Kiroseiz AquaPark Premier-Naama Bay

I liked service, hotel staff was very friendly, polite and helpful. I especially liked the room service (sometimes it gave us fruits and the cleaning guy was polite and he did the great job, everyday). The food was good (not delicious but still tasty), large selection of food (don't forget to check food outside, on veranda). Everyday events (different types of events). Aqua park is good and free. A lot of pools with exceptionally clean water (a couple of times I thought there was no water in the pool because it was very clean and water was perfectly transparent). Note that temperatures in pools are different (some pools are heated). Very comfortable beds (I have back pain, so it means a lot to me).

Furniture used to be great but now some closets may creak (beds are still great). Movies are only in arabic in the hotel's cinema. Fitness was not good : the trainers are old (not well maintained) and some of the trainers don't work.

The hotel left a good impression. The food is at the highest level. The staff is friendly and helpful in resolving issues. The Aquapark works and gives a good impression.

Despite the majority of cultured Ukrainian and European tourists, unfortunately, there are wild and aggressive russian tourists who constantly drink alcohol and scare children with their behavior. I was also surprised by the Hotel, including russian aggressive music at evening children's programs (especially noticeable with the participation of a russian blonde animator, see photo). Also, negative russian music was constantly played during lunch on the coral beach. Please remove this music, it is associated with war, terrorism and violence, which is unacceptable on the resort.

Special thx to Ms. Engy who kept asking if everything is OK.. Thx also for the hotel compliment presented by her.. Tx for Mr. Ahmed, hashim and Kareem in the reception Tx Ali in the cleaning The rescue team

Nice buffet Aqua Decent staff.. except some of the BBQ cheifs they seemed very Wierd.. Staring for no reason as if they said go away 🤣🤣even ibefore u ask any thing 🤣It was a funny issue to talk about... I had to tough my voice so they adjust their way...😅😅They attitude looks dumb but funny .. Thx for the aqua team they are good.. Except the young one at the kids slide.. He was in another planet... The theater was perfect.. The night show was very nice.. All in all The staff are kind.. Again Special Tx for Ms. Enji, Mr Ahmed, Kareem and hashim

Great hotel and I’ve believe this has been built long time ago and I can see visible wear and tear. Very good service in the main reception and in all drinks bars .Great night manager👍.

Restaurant manager behaves poorly with his staff. This should be changed . I have noticed tips given to staff been handed over to senior guys. So much food wasted by every one. Simple notice eat as much you like please don’t waste the food. Can be given to people on the street!!!

I stayed at this hotel last weekend The room was nice and clean Food was OK but needs more variety of dishes at the main restaurant while at Nathan's restaurant, food was extraordinary and very delicious cooked by Chef 'Mahmoud koshi' and serviced by Mr. Walid. What really sets this hotel apart is the staff, they are so friendly and helpful, and at check in, Ms Mariam was so welcoming and supportive, we even received a free dinner invitation at Nathan's restaurant I will definitely be back again inshallah and I recommend it to everyone.

Animation team's performance was OK but could be better and for longer times Beaches are not Sandy, very small and quite poor and boring. In addition to it's location is quite far from the hotel, so we spent most of our time in the aquapark.

Location is great, very near to th able airport. The resort is spacious and very clean.

Pool timings and food

Property is quite good aqua park is amazing The room is very clean and comfortable. I would like to thank Miss Angy for her support and amazing response. She really helped me during my stay. Food was good cleaning was good, stuff was very helpful

The swimming pool is very small compare to the guests.

Staff

Mosquitoes

Very helpful staff. The aqua park is amazing. Special thanks to mohamed salalah at the reception.

The quality of the food is not the best. Sorry we get sick after one day eating there.

All Staff are so friendly and helpful, Very nice and variety food

Near to downtown and outing needs