Great staff. Everyone was friendly and kind. They recommended great dining options and were genuinely interested in our basketball tournament as the weekend progressed. Everyone was extremely accommodating with the insane amount of children we had in our large group. The breakfast was great. Lots of great options for everyone! We were overall happy with our stay and would stay again.

The room smelled a little like pets. The hottub had a broken jet. The upstairs neighbors were very loud. One of the beds had springs poking through. The room lighting wasn't great.

Rachel at the front desk was absolutely incredible. Her customer service skills are spot on.

Not the hotels issue, but we weren’t expecting to stay at this hotel, the booking service stated that this hotel was only 8.9 miles from Ridgefield amphitheater which is where my kids were at for a concert, so being the closet hotel with a pool for an amazing price was great. Come to find out we had to travel 37 miles away from where it said it was located. But it was worth the extra miles and in the opposite direction. We will definitely stay there again!

Occupancy was low so it made for a quiet relaxing night . Room was comfy with all the amenities as advertised. Breakfast was bomb.... Mini chicken fried steaks and gravy yummy. The receptionist was totally cool she recognized me from previous stay and waived the deposit.....

Everything was good except No ocean view

Location is good, it's set back a bit, so you don't hear the cars on the main road. The staff is very friendly providing a relaxed yet inviting Atmosphere.

I noticed a sign at the counter that stated if you stayed three nights or more a row you would receive a hundred-dollar gift certificate from Best Western. Tonight is my 4th or 5th night and I haven't received a gift certificate from Best Western

The hotel is really nice! Rooms are spacious and super clean. More than enough towels. Bed was super comfortable. Buffett breakfast was awesome! Staff was super nice and very helpful! Love the location! Close to everything! Will stay here again!

Nothing!

Helpful friendly staff. Room was comfy.

An elevator rather than stairs. Dragging heavy suitcases upstairs was difficult. One question on the registration form asked if we wanted housekeeping the next morning. Even though we marked no, they woke us up knocking on the door anyway.

Staff was friendly and helpful

We felt bad for the evening agent as she was alone at one of the busiest times with phone ringing; people at the counter. Give RACHEL a Pay Raise! She stayed calm and friendly! PLEASE have 2 agents in the evening! Our room key wouldn't work 90% of the time so we had to keep bothering the agent to get a new key.

It was a cute little hotel that was nestled a little bit away from the road, so quiet but still convenient. Staff were tremendous. I enjoyed the complimentary cookies and the fact there was a fridge and microwave in the room.

No real complaints. I do prefer the light switch for the washroom to be IN the washroom instead of outside (half to turn it on before you close the door).

It was very quiet even though it was near a major Hwy through town. Nice variety of food fir breakfast. Comfortable beds. Had both a microwave & a refrigerator. Our room was set up with shower bars for older people which we needed. Friendly staff.

Nothing. It was very satisfactory & met our needs…even the price was good!

Very clean, great breakfast selection and length of time breakfast was provided. The bed was very comfortable. The toiletries provided were great. The employees including the front desk and cleaning staff were extremely friendly and helpful.