Room - clean & tidy. A nice size Quiet Bed comfortable Pillows satisfactory Public areas- spick & span & clean Breakfast good value & plentiful Friendly, pleasant staff 5 mins from Le Tunnel

Breakfast could be hotter No usb charging points in the room No electric socket outlet adjacent to bed. Rip-off price for dog accomodation @ £30/night ( hotels in France & Spain charge €5 Very poor car park illumination, requires bright floodlighting Parking spaces far too tight, difficulty getting stuff out of car External rubbish bins full, spillling waste onto floor Seedy industrial area, uncomfortable walking our dog during darkness.

When we arrived we were greated by a lovely gentlemen who quickly checked us in. He told us useful information about the shuttle for the next day and also helped with sorting out our breakfast for the morning. We checked into the rooms and they were perfect, couldn't fault them. My mother asked if she could be changed to a disabled room and this was done with ease and made my mother feel very comfortable and listened to. When we checked out very early in the morning our breakfast to go bags where already ready making the start to our journey that much better having a hot bacon or sausage roll. Over all an amazing stay and if we need to use the shuttle again we will 1000% book here again. 10 out of 10.

Good modern comfortable hotel, the room was spacious with every comfort.

The food was some of the worst I have ever tasted. I had an evening meal. The chicken and bacon in batter was acceptable but the peas and green beans were disgusting, it was impossible to cut the beans let alone eat them. No one bothered to ask if the meal was good. The only other downside was and maybe because I’m from the older generation, would not take cash. Which meant you were constantly using your credit card, not even the opportunity to enjoy the facilities, food and drinks and accommodation and pay in only one action. Very not user friendly and very inefficient.

Room was spotless. Bathroom the same with a clever door that closed just for the toilet or the whole bathroom. The bath towel was a bath towel, in other words big, not like some hotels. It was nice and quiet. The staff were very nice and helpful. Decent bar choices and a good meal menu at reasonable prices. We had the scampi which was delicious. Lovely breakfast with a great choice. Best thing was our little dog could stay and even though we had a dog friendly room it was perfectly clean. He also enjoyed the dog treats thoughtfully provided at reception. We would definitely recommend this to a friend and will choose this hotel next time we come across via the eurotunnel as it is extremely close and convenient to get to.

Nothing

Buffet breakfast with many options, such as: Fruits, cereals, omelette, buns or brioche.... etc. Room was large and good location. Beach nearby was very clean and the parking was free for 1 hour on certain places. Staff was very helpful, especially, a beautiful lady with friendly oriental look and who served breakfast on 01/01/25 at about 8: 00 am. I will recommend her for staff of the month award by IHG for being very helpful and supportive to the customers or for the 'Best customer service award', if you have any. I don't know her name but you can find out who was on duty in the dinning hall on 01/01/25, from 7 am to 9:30 am. WELL DONE MY LADY!

Breakfast time started 6:00 am when no one is awake and finishes at 9:30 am. Too little time given to those who wake up late. The third beg (other than the master bed) given was not comfortable to sleep. I used the third bed & I couldn't sleep the whole night due to the noise made by springs of my single bed while my family slept peacefully on the double bed. Beach & high street is located 12 min drive from the Holiday Inn Hotel. Not bad

We stay here when we use the eurotunnel. The close proximity to the tunnel is excellent. The beds are comfy, the room is clean, the shower is powerful, the breakfast is excellent, the staff are friendly, the price is good, there is nothing to dislike!! Dogs are welcome for an extra charge and allowed in the bar (but not the restaurant) we had a lovely couple of nice pints after a long drive. We had a very tasty salami pizza too. Prices are not silly. I cannot find anything to fault. My expectations were exceeded this visit by the superb christmas decor. I highly recommend this hotel and we'll continue to use in the future!

Good size clean room, comfy bed, our (big) dog very welcomed. Eating area set aside for the dog in restaurant. Good breakfast selection. Have stayed here before and it's our overnight of choice now as it's very convenient for the tunnel

You have to queue to get a drink from the bar. Except it's the same queue as the food ordering queue, so I ended up waiting at the bar for over 20 minutes due to the 2 families in front of me not knowing what they wanted to eat. There were 3 serving staff but only one person at a till so the other 2 couldn't serve me???!!! Maybe another till or put drinks on your room tab??? Just a thought......

Great location to catch early morning shuttle , staff were really friendly & helpful . Room was large , & bed was massive . we left early hours and the night porter was really friendly . if you are leaving early the hotel even does a take away breakfast which we were thank ful of . Sausage or Bacon roll, fruit, muffin , croissant & butter & orange juice . excellent value all included in the room price .

The restaurant was very bland and the menu was really poor & basic,. a few things wasnt available. Steaks, jackets & a selection of salad options would be nice instead of fatty chip meals .

Friendly helpful staff on reception. The room was spotless and well equipped with plenty of seating and good lighting and a very comfortable bed. The bathroom was also well planned and - which is unusual for a hotel - the shower was set at a perfect temperature, so no danger of scalding or freezing myself while having to try to manipulate the controls. Breakfast was good with wide range of food on offer. Right on the doorstep for the Channel Tunnel - couldn't have been better.

At least one of the pillows could have been thinner for those who don't want their head raised too much - but this is a very minor quibble

Couldn't recommend the Holiday inn express Folkestone enough , the room was clean, warm and the bed was very comfortable. We were travelling to France via the Chanel tunnel so had to be up early, breakfast was served from 6am which meant we could have a full English , which set us up for the long journey ahead. Breakfast surpassed all of our expectations absolutely wonderful . The value for money was amazing . The staff were very welcoming and couldn't do enough for you . We will definitely be back .

There is nothing I can say that I didn't like.